Angel Tree Client Interviewer & Data Entry Clerk - Dallas, TX (7568)

SALVATION ARMY A GEORGIA CORP; Dallas (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

SALVATION ARMY A GEORGIA CORP in Dallas, TX is seeking a Seasonal Part-Time worker for Christmas assistance. You will interview clients, review eligibility, and enter data to support Angel Tree programs while coordinating gift preparation and distribution tasks.

The role requires a High School Diploma or GED, and prior data entry or customer service experience is preferred. Expect a fast-paced environment and adherence to program guidelines.

Qualifications

• H.S. Diploma required; some college preferred in social work, psychology or sociology.
• One year of experience with data entry and customer service or social services.
• Any equivalent combination of training and experience that provides the required knowledge, skills and abilities.

Responsibilities

• Greet and interview clients for Christmas assistance with courtesy.
• Support Angel Tree duties as assigned.
• Monitor hot line calls and respond to needs appropriately.
• Review eligibility for Christmas assistance according to guidelines.
• Enter application data accurately into the computer system.
• Assist in warehouse gift preparation, sorting, labeling and organizing gifts.
• Distribution weeks pick up duties.

Skills

Data entry

Customer service

Interviewing

Education

High School Diploma/GED

Job description

Job Details

Job Location: TX-Dallas Cmas WH - Dallas, TX 75235

Position Type: Seasonal Part Time

Education Level: High School Diploma/GED

Job Category: Christmas

Interviews applicants for Christmas Assistance, reviews documentation and evaluates eligibility within The Salvation Army guidelines for assistance; enters application data into the computer system to provide all necessary information for The Salvation Army records and Angel Tree donor tags; assists in preparation for distribution, including sorting, labeling and organizing gifts as needed.

Key Responsibilities

• Greets and interviews clients for Christmas assistance in a cheerful and helpful manner.
• Assists with other Angel Tree program duties as assigned.
• Monitors Hot Line calls and responds to needs appropriately.
• Reviews client’s eligibility for Christmas assistance based on program guidelines and restrictions.
• Enters application data into the computer database system in an accurate and efficient manner.
• Assists in Warehouse preparing gifts for distribution, including sorting, labeling and organizing gifts.
• Distribution weeks pick up.

Physical Requirements and Working Conditions

• Ability to meet attendance requirements.
• Ability to read, write and communicate the English language effectively.
• Ability and willingness to perform all duties with an understanding of the mission, ministry, philosophy, culture and protocol of The Salvation Army and conducts all duties in accordance with the ministry of the organization and its Christian principles; conducts all communications and job duties with the highest level of professionalism.
• Duties are usually performed at a desk working on a computer for application task. Ability to sit for long periods of time entering data. Sitting may be relieved by brief or occasional periods of standing or walking.
• Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 75% - 80% frequently during warehouse gift preparation and distribution.

Employee Benefits:

N/A

WHAT WE ARE LOOKING FOR IN YOU:EDUCATION AND EXPERIENCE:

• H.S. Diploma required and some college preferred in social work, psychology or sociology,
• One year of experience with data entry and interaction within a customer service or social services setting,
• Any equivalent combination of training and experience that provides the required knowledge, skills and abilities.

LICENSES AND CERTIFICATIONS:

• Valid Texas Driver’s License

Equal Opportunity Employer: Veterans | Disabled