Ancillary Application Analyst

University of Texas; Austin (TX); On-site; USD 75,000 - 110,000; Full time

Job summary

The University of Texas at Austin's Dell Medical School seeks an Ancillary Application Analyst to support Epic software applications, collaborating with clinical and operational teams to analyze workflows and implement system solutions.

You will manage upgrades, troubleshoot issues, document processes, and coordinate with vendors and IT staff to ensure reliable application performance in a fast-paced healthcare environment.

Qualifications

• Experience supporting Epic software applications in a healthcare setting.
• Ability to analyze workflows and design system solutions.
• Collaborate with clinical staff and IT teams to optimize applications.

Responsibilities

• Analyze clinical, business, and technical processes to develop system solutions.
• Manage system upgrades and projects.
• Provide technical and application assistance to clients and IT staff.
• Conduct workflow analysis to identify areas for improvement.
• Design and implement application solutions to meet department needs.
• Maintain and support installed application software.
• Create and maintain documentation for all assigned applications.
• Serve as a liaison between the IT department, vendors, and clients.
• Participate in system support during daily operations and implementations.

Skills

Workflow analysis

System design

Upgrade management

Troubleshooting

Tools

Epic

Job description

Job Posting Title: Ancillary Application Analyst

Hiring Department: Dell Medical School

Position Open To: All Applicants

Weekly Scheduled Hours: 40

FLSA Status: Exempt from FLSA

Earliest Start Date: Immediately

Position Duration: Expected to Continue

Location: AUSTIN, TX

Job Details

General Notes The Ancillary Application Analyst supports the implementation, maintenance, and optimization of Epic software applications. This role collaborates with clinical and operational teams to analyze workflows, design system solutions, support application enhancements and upgrades, troubleshoot issues, and ensure the efficient operation of assigned applications. The position works closely with IT professionals, clinical staff, operational stakeholders, and external vendors to provide ongoing application support and optimization across UT Medicine.

Purpose The Ancillary Application Analyst supports the implementation, maintenance, and optimization of Epic software applications. This role collaborates with clinical and operational teams to analyze workflows, design system solutions, and ensure the efficient functioning of assigned applications. The position reports to the Manager of Enterprise Clinical Applications & Informatics and works closely with other IT professionals, clinical staff, and external vendors. Peer roles include other application analysts, data analysts, and IT support specialists.

Responsibilities

Application Implementation and Support

• Analyze clinical, business, and technical processes to develop system solutions.
• Manage system upgrades and projects.
• Provide technical and application assistance to clients and IT staff.

Workflow Analysis and Optimization

• Conduct workflow analysis to identify areas for improvement.
• Design and implement application solutions to meet department needs.
• Collaborate with departments to prioritize development initiatives.

System Maintenance and Troubleshooting

• Maintain and support installed application software.
• Perform debugging, testing, and installation of software modules.
• Ensure system changes follow established change management procedures.

Documentation and Training

• Create and maintain documentation for all assigned applications.
• Develop, plan, and execute testing for supported applications.
• Work with IT educators to update training plans and documentation.

Customer and Vendor Liaison

• Serve as a liaison between the IT Department, vendors, and clients.
• Participate in system support both daily and during implementations.
• Provide project management support as required.

Marginal or Periodic Functions

• Serve as a mentor to junior analysts and supervise work efforts as directed by the manager.
• Participate in an on