Analytical X-ray Systems Specialist, Semi

Rigaku Americas Corp.; City of Albany (NY); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

STD

LTD

Life Insurance

401(k) Plan

Flexible Spending Accounts

Job summary

Rigaku Americas Corporation is seeking a highly motivated Analytical X-ray Systems Specialist, Semi to provide technical service and support for advanced analytical X-ray instrumentation. Responsibilities include installation, maintenance, and repair of X-ray systems, high-voltage power supplies, detectors, automation equipment, CCD cameras, and related technologies.

This role requires extensive travel to customer facilities and a commitment to delivering exceptional technical support and

Qualifications

• Associate degree in Electronics Engineering (or equivalent training minimum).
• Valid Driver's License.
• Valid Passport.
• Previous Service Experience would be highly desired.
• Ability to obtain security clearance to customers and governmental facilities required.
• Previous Thin Film and Metrology experience would be an asset.

Responsibilities

• Based in Albany, NY area but may travel to customer locations nationwide to service and maintain analytical X-ray equipment.
• Troubleshoot and repair electronic and mechanical problems of analytical X-ray equipment.
• Install and modify system software as needed for equipment applications.
• Customer phone assistance for preliminary troubleshooting and diagnostics.
• Perform customer training on the alignment and use of their analytical systems.
• Complete installations of X-ray Generators, Optics, Detectors and troubleshooting, maintenance and repair of same.
• Complete and submit weekly reports to the service manager regarding customer problems.
• Complete and submit service reports using Rigaku service database on all service work performed.
• Maintain and update Customer Profiles as changes occur to customer equipment.
• Complete and submit weekly expense reports to the service manager.
• Ability to work in a clean room environment.
• International travel to Rigaku's factories in Japan and other locations may be required to learn new techniques and service methods associated with Rigaku systems.

Skills

Analytical X-ray systems

Troubleshooting

Customer service

Willingness to travel

Education

Associate degree in Electronics Engineering

Tools

Service database

Job description

Join Rigaku in shaping a better world through new perspectives!

Rigaku Americas Corporation is seeking a highly motivated Analytical X-ray Systems Specialist, Semi to provide technical service and support for advanced analytical X-ray instrumentation. Responsibilities include the installation, maintenance, and repair of X-ray systems, high-voltage power supplies, detectors, automation equipment, CCD cameras, and related technologies. This role requires extensive travel to customer facilities and a commitment to delivering exceptional technical support and customer service.

Responsibilities

• Based in Albany, New York area but may travel to customer locations throughout the United States to service and maintain customer Analytical X-ray Equipment and associated devices.
• Troubleshoot and repair Electronic and Mechanical problems of Analytical X-ray Equipment.
• Install and modify system software as needed for equipment applications
• Customer phone assistance for preliminary troubleshooting and diagnostics
• Perform Customer training on the alignment and use of their Analytical Systems
• Complete installations of X-ray Generators, Optics, Detections Devices and troubleshooting, maintenance and repair of same.
• Complete and submit a weekly report to the service manager regarding customer problems.
• Complete and submit Service Reports using Rigaku service database on all service work performed
• Maintain and update Customer Profiles as changes occur to customer equipment
• Complete and submit weekly expense reports to the service manager
• Ability to work in a clean room environment.
• International travel to Rigaku's factories in Japan and other locations may be required to learn new techniques and service methods associated with Rigaku systems.

Qualifications

• Associate degree in Electronics Engineering (or equivalent training minimum)
• Valid Driver's License
• Valid Passport
• Previous Service Experience would be highly desired
• Ability to obtain security clearance to customers and governmental facilities required.
• Previous Thin Film and Metrology experience would be an asset.

Rigaku offers a rewarding work environment and excellent benefits. All applicants are kept in strict confidence.

• Benefits package including Health, Dental, Vision, STD, LTD, Life insurance, section 125 flexible spending accounts, 401(k) plan and more.

Rigaku is an EEO/AA employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Applicants must be legally authorized to work in the Unted States.

Must be able to meet minimum qualifications to apply.