Analytical Account Manager — Sales Support & Coordination

04/02/2026; Providence (RI); On-site; USD 30,000 - 34,000; Full time

Job description

Pay:$22–$25 per hour (based on skills and experience)
Location:Menifee, CA 92585
Schedule:Monday–Friday. Flexible start times between6:00 AM – 4:00 PM(most likely around7:00 AM – 3:30 PM).

We are seeking adetail-oriented and analytical Account Management & Sales Support Specialistto support our national accounts and sales team. This role is ideal for someone who enjoys working cross-functionally, analyzing sales data, and ensuring customers receive accurate pricing, timely order updates, and excellent service.

In this role, you will act as akey liaison between customers, sales personnel, and internal departments, helping coordinate order management, pricing analysis, and delivery timelines to support a seamless customer experience.

This is a great opportunity for someone who enjoysdata analysis, customer communication, and operational coordination within a sales environment.

Key Responsibilities

• Serve as a primary contact fornational account inquiries, handling incoming calls, follow-ups, and order updates
• Providepricing and delivery informationfor customer quotations
• Enter, edit, and managenew orders and change orderswithin the ERP system
• Coordinate closely with internal teams includingSales Support, Marketing, Order Processing, Shipping, Material Planning, Quality, and Accounting
• Track andexpedite delivery schedulesto meet customer expectations
• Prepare and analyzeorder status, sales performance, and operational reports
• ProcessReturn Material Authorizations (RMAs)and resolve order discrepancies
• Verify purchase orders and order changes to ensure accuracy
• Maintain and updatecharts, graphs, and performance tracking data
• Assist the Inside Sales Manager withtariff analysis and related reporting
• Maintain strong knowledge ofcompany agreements, policies, procedures, and pricing structures

What We're Looking For

Education

• High School Diploma required
• Associate or Bachelor's degree inBusiness, Finance, or a related field preferred

Experience

• Experience incustomer service, sales support, purchasing, order management, or accounting
• Experience working withERP systems or order management systemsis highly preferred

Skills & Qualifications

• Stronganalytical and problem-solving skills
• Excellentcommunication and customer service abilities
• Ability tomanage multiple priorities and meet deadlines
• Comfortable working withdata, reports, and spreadsheets
• Proficiency withMicrosoft Excel, Word, and Outlook
• Ability to collaborate withcross-functional teams