Analyst, Regional Process Management

Ocean Network Express; Richmond (VA); Hybrid; USD 50,000 - 65,000; Full time

Benefits offered by this job

Hybrid work model

Medical, dental, vision coverage

Job summary

Ocean Network Express North America seeks an Analyst, Regional Process Management to plan, improve, and execute initiatives across the North America region. You will work with management and cross-functional teams to identify needs, document requirements, and deliver data-driven insights.

The role is based in our Richmond, VA or Boise, ID offices with a hybrid work model (3 days in office). Salary ranges from $50,000 to $65,000, commensurate with experience across departments and projects.

Qualifications

• 3+ related experience preferred.
• Industry Knowledge: preferably logistics or international business.
• Hybrid work model with in-office and remote days.

Responsibilities

• Collaborate in discovery, assessment, and development of strategic business solutions.
• Gather, analyze, and document comprehensive business requirements.
• Design workflows to enhance operational efficiency.
• Partner with cross-functional teams to align objectives and coordinate delivery.
• Drive meetings with clear agendas and action tracking.
• Develop data-driven analyses and present to stakeholders.
• Facilitate change management for smooth transitions.
• Plan, execute, and oversee end-to-end solution implementation.
• Evaluate existing processes and identify continuous improvements.
• Execute project management and admin tasks to support team goals.

Skills

Project Management

Workflow Visualization

Data Analysis

Change Advocacy

System Requirements Elicitation

Workload Management

Research

Self-Direction

Communication & Interpersonal Skills

Cross-Functional Collaboration

Articulation

Presentation Skills

AI Tools Awareness

Job description

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Ocean Network Express

Analyst, Regional Process Management

Custom Field 1: USA - Richmond, USA - Boise

Salary Range: $50,000 to $65,000

Location

This position will be based in our North America Regional Headquarters in Richmond, VA or in our Boise, ID office. This position will follow a hybrid work-from-home/office model, with at least three days per week spent in the office.

Role Summary

The Regional Process Management Analyst in ONE North America’s Corporate and Innovation team will work side by side with management, various departments, and team members to plan, enhance and execute numerous initiatives to increase business velocity, output, and quality. As ONE leverages its technology resources globally, the analyst will be focused on the North America company, work with the key business, process, and technology teams within the region. Specific duties include research/discovery of business needs, planning solutions, writing analysis and presenting ideas, assisting with Change Management, participating with staff coaching and training, and other related documentation and support.

Additional Responsibilities

Collaborate in the discovery, assessment, and development of strategic business solutions.

Gather, analyze, and document comprehensive business and technical requirements.

Design and optimize business and administrative workflows to enhance operational efficiency.

Partner with cross-functional business and technology teams to align objectives and coordinate project delivery.

Drive productive meetings through effective agenda planning, active facilitation, and detailed action-item tracking.

Develop data-driven analyses and deliver compelling presentations to key stakeholders.

Facilitate change management initiatives to ensure smooth organizational transitions and promote user adoption.

Plan, execute, and oversee the end-to-end implementation of proposed solutions.

Evaluate existing processes to identify gaps and recommend actionable, continuous improvements.

Execute varied project management and administrative tasks to support overarching team goals.

Core Required Skills and Competencies

Technical

Project Management: Proficiency with project management and associated tools

Workflow Visualization: Experience using diagramming and workflow tools to map processes

Analytical & Strategic Skills

Data Analysis: The ability to evaluate data, conduct thorough analysis, and solve complex problems

Change Advocacy: The capability to encourage and influence change within an organization

System Requirements Elicitation: Ability to produce requirements via interaction with key stakeholders

Workload Management: Strong ability to multitask and effectively prioritize assignments

Research: Skills in research and discovery

Self-Direction: A proactive self-starter who works independently and drives assignments to completion without requiring close supervision

Communication & Interpersonal Skills

Cross-Functional Collaboration: Ability to collaborate effectively and interact with individuals across various departments and all levels of the organization

Articulation: Strong verbal and written communication skills combined with being comfortable seeking help or clarification when needed.

Presentation Skills: Proficiency in creating analysis and delivery presentations to a team

Competency with common desktop productivity tools (Google Workspace or Microsoft 365)

• Competency with AI tools for personal and team work efficiency, and understanding of AI current and future opportunities in business

Function Specific Skills

• Experience with diagramming and workflow tools
• Experience working in dynamic (flexible) technology teams with a range of skills and competencies

Required Minimum Years Experience

3+ related experience preferred

Industry Knowledge: Preferably has a background in logistics and/or international business

Required Minimum Education

Ocean Network Express provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

ONE NA follows a hybrid work schedule requiring employees to work 3 days in the office (i.e. Tuesday, Wednesday, Thursday) and 2 days remote each week.

Salary commensurate with experience means your pay will be directly proportional to your background, skills, and qualifications.

What we offer:

Opportunities available with hybrid working arrangements

Total rewards package including medical, dental, vision, life insurance, short-term and long-term disability, 401K plan

About Ocean Network Express (ONE)

Ocean Network Express (ONE) was incepted on July 7, 2017, following the liner service integrations of Kawasaki Kisen Kaisha (“K” LINE), Mitsui O.S.K. Lines (MOL) and Nippon Yusen Kaisha (NYK). The new entity functions from its global headquarters in Singapore, supported by regional headquarters in Hong Kong, Singapore, the United Kingdom, the United States, and Brazil. ONE is the world’s sixth-largest container carrier with a fleet size of approximately 1.91 million TEU. Operating more than 240 vessels, it offers an expeditious and reliable international network of over 130 services to 120 countries and beyond. ONE is a member of the Premier Alliance, a global ocean carrier consortium.