Analyst II - Test Governance & Coordination

IEHP; Rancho Cucamonga (CA); Hybrid; USD 80,059 - 106,059; Full time

Benefits offered by this job

Competitive salary

Hybrid schedule

State of the art fitness center on-site

Medical Insurance with Dental and Vision

Life, short-term, and long-term disability options

Career advancement opportunities and professional development

Wellness programs

Flexible Spending Account – Health Care/Childcare

CalPERS retirement

457(b) option with a contribution match

Paid life insurance for employees

Pet care insurance

Job summary

IEHP is seeking an Analyst II for Test Governance & Coordination to support quality standards and user acceptance testing. The role involves collaborating between IT and various business units, ensuring progress is tracked, and continuously improving testing processes. Ideal candidates will have a background in Quality Assurance and a passion for supporting healthcare services.

Qualifications

• 3 years in IT Quality Assurance with experience in coordinating UAT testing.
• Experience managing business relationships with stakeholders.
• Knowledge of Managed Care systems and QA methodologies preferred.

Responsibilities

• Aid in quality standards development and audit processes.
• Serve as liaison between IT and business units.
• Continuously improve processes and guide other Analysts.

Skills

Attention to Detail

Analytical Skills

Problem Solving

Communication

Project Management

Collaboration

Education

Bachelor’s degree in Public or Business Administration, Health Care, Computer Science, Mathematics, or Accounting

Tools

Test Management Tools

Microsoft Office Suite including Visio

Job description

Analyst II - Test Governance & Coordination

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Analyst II - Test Governance & Coordination

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What you can expect!

Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an

authentic experience!

Under the direction of Vice President of Business Relationship Management and BSA Department, this position aids in the development of the quality standards, audits, Test Intake/planning process, and User Acceptance Test coordination. This position will serve as a liaison between IT and several business units to ensure Testing progress is tracked, updated, and reported out as scheduled for projects. Duties also include continuously improving processes and a variety of complex assignments that are delegated by management in terms of objectives rather than specific instructions. Provide guidance to other Analysts.

What you can expect!

Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience!

Under the direction of Vice President of Business Relationship Management and BSA Department, this position aids in the development of the quality standards, audits, Test Intake/planning process, and User Acceptance Test coordination. This position will serve as a liaison between IT and several business units to ensure Testing progress is tracked, updated, and reported out as scheduled for projects. Duties also include continuously improving processes and a variety of complex assignments that are delegated by management in terms of objectives rather than specific instructions. Provide guidance to other Analysts.

Commitment to Quality: The IEHP Team is committed to incorporate IEHP’s Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation.

Perks

IEHP is not only committed to healing and inspiring the human spirit of our Members, but we also aim to match our team members with the same energy by providing prime benefits and more.

• Competitive salary
• Hybrid schedule
• State of the art fitness center on-site
• Medical Insurance with Dental and Vision
• Life, short-term, and long-term disability options
• Career advancement opportunities and professional development
• Wellness programs that promote a healthy work-life balance
• Flexible Spending Account – Health Care/Childcare
• CalPERS retirement
• 457(b) option with a contribution match
• Paid life insurance for employees
• Pet care insurance
  
  
  

Education & Requirements

• Three (3) years in IT Quality Assurance
• Prior experience in utilizing Test Management Tools
• Prior Experience in coordinating UAT testing with business teams
• Experience successfully managing business relationships with stakeholders required
• Experience Health Plan Operations and Government Programs preferred
• Experience in healthcare is desirable
• Bachelor’s degree in Public or Business Administration, Health Care, Computer Science, Mathematics, or Accounting or related field from an accredited institution required
  
  
  

Key Qualifications

• Knowledge of Managed Care systems and client/server applications – Preferred
• Understanding of SDLC life cycle and QA methodologies
• Knowledge of health plan business operations – Preferred
• Principles and methods of systems analysis for data processing – Required
• Principles of sound testing methodologies – Required
• Knowledge of Test Management and Reporting Tools- Required
• Knowledge in Test Planning and Estimates- Required
• Sound research techniques – Preferred
• Proficient in Microsoft Office Suite programs including Visio - Required
• Project management understanding and skills - Preferred
• Excellent written, and oral communication skills - Required
• Proven analytical and problem-solving capabilities – Required
• Ability to work independently, under pressure, balances multiple projects and deadline driven - Required
• Ability follow-through and track all outstanding tasks and coordinate with assigned owners to ensure tasks are completed timely - Required
• Ability to grasp new ideas and concepts quickly - Required
• Ability to successfully present ideas in an audience-oriented manner – Required.
• Ability to manage multiple projects of varying complexity, priority levels and deadlines - Required
• Strong work ethic and highly self-motivating and directing - Required
• Successful working in a team-oriented, collaborative, and changing environment - Required
• Willingness and ability to learn – Required
• Must be detail-oriented with strong organizational skills - Required
• Demonstrate a commitment to support IEHP’s strategic priorities to become a 5-Star Health Plan
• Demonstrate commitment to Team Member Engagement by participating in projects/tasks/activities that promote Team Member excitement and enthusiasm for their role, increased work effort, and commitment to the organization
• Makes necessary adjustments to work shift ensure completion of projects and to meet deadlines, e.g., system releases, critical milestones
  
  
  

Start your journey towards a thriving future with IEHP and apply TODAY!

Pay Range

• $80,059.20 USD Annually - $106,059.20 USD Annually

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Quality Assurance

• Industries

  Hospitals and Health Care

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