Analyst, HIM and Identity - III Epic

Quest Diagnostics Incorporated; Schaumburg (IL); Presencial; USD 105 000 - 145 000; Tempo integral

Resumo da oferta

Quest Diagnostics Incorporated is seeking an experienced Epic Analyst II to lead design, build, and optimization of Epic HIM workflows with emphasis on Identity and Release of Information. You will collaborate with clinical and operational teams to translate requirements into scalable solutions.

The role requires deep knowledge of EMPI, HIM modules, and Epic certifications, with a focus on improving end-user experience and workflow efficiency.

Qualificações

• Minimum 6+ years of experience in HIM and Identity application.
• Excellent attention to detail and strong documentation skills.
• Strong verbal communication and collaboration abilities.

Responsabilidades

• Lead analysis, design, build, and optimization of Epic HIM workflows, focusing on Identity and Release of Information.
• Serve as the application lead for medium to large projects, including upgrades and new features.
• Act as the primary escalation point for complex technical issues and perform root cause analysis on EMPI and HIM functions.
• Partner with clinical and operational leadership to translate business requirements into scalable system solutions.
• Provide technical guidance, mentorship, and QA for other analysts.
• Architect advanced HIM and Identity workflows and contribute to the master patient index strategy.

Conhecimentos

Attention to detail

Verbal communication

Documentation

Cross-functional collaboration

Formação académica

Bachelor's degree in Computer Science or Information Science or equivalent

Active Epic Certification in Identity and HIM

Epic Resolute/Prelude/Cadence certification (nice to have)

Ferramentas

Epic HIM

EMPI

Resolute

Prelude

Cadence

Descrição da oferta de emprego

Health Information Management (HIM) and Identify Analyst is responsible for complex design, build, and maintenance of Epic HIM application including Identify module. This role contributes to system configuration, troubleshooting and end user support. The Analyst II will collaborate with interdisciplinary teams to analyze workflows, resolve system issues, and contribute to the overall enhancement of Epic System and user experience. They provide support by correcting issues that arise from customer usage, identifying necessary configuration changes, supporting related systems, creating detailed test cases, contributing to testing and results analysis, and documenting all systems changes. Epic Analyst plays a crucial role in integrating systems and Epic applications, to create cohesive value chain solutions. They enhance product life-cycle management by understanding and optimizing system workflows.

Responsibilities

• Independently leads the analysis, design, build, and optimization of complex Epic HIM workflows, with a focus onIdentity and Release of Information
• Serves as the application lead for medium to large-sized projects, including upgrades and new feature rollouts
• Acts as the primary escalation point for complex technical issues and performs in-depth root cause analysis on theEMPI and other HIM functions
• Partners with clinical and operational leadership to translate business requirements into scalable and efficient system solutions
• Provides technical guidance, mentorship, and quality assurance for other analysts' work
• Architects advanced HIM and Identity workflows and contributes to the overall strategy for themaster patient index

Qualifications

Required

• 6+ years of experience in HIM, Identity application
• Excellent attention to detail including verbal communication and documentation skills

Preferred

• Experience in Gallery Application
• Experience in Laboratory/Diagnostics industry
• Experience integrating 3rd party systems

Work Environment

• Work requires handling light and simple weight material and equipment. Visual activity requires the ability to tolerate prolonged periods of close computer screens. Work requires speed, accuracy and adeptness to operate in system application. Fast-paced work environment. After hours, weekend and holiday work will occasionally be required as determined by the Application Mgr to support software/hardware patches, upgrades, downtimes and potential disasters.

Travel Required

English Required

Education

• College degree in computer science, information science or equivalent work experience(Required)
• Active Epic certification in Identity and Health Information Management (HIM) Certifications (Required)
• Resolute, Prelude and Cadence certification a plus (Preferred)

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.