Analyst, HIM and Identity - III Epic

Quest Diagnostics

Chicago (IL)

Remote

USD 95,000 - 135,000

Full time

2 days ago
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Job summary

Quest Diagnostics seeks an experienced HIM/Identity Analyst to design, build, and optimize Epic HIM workflows, with emphasis on Identity and Release of Information. You will lead medium to large projects, serve as escalation point for complex issues, and collaborate with clinical leadership to translate requirements into scalable solutions.

Required: college degree in CS or information science and Epic Identity/HIM certifications.

Qualifications

  • 6+ years of experience in HIM, Identity application
  • Active Epic certification in Identity and HIM
  • College degree in computer science or information science

Responsibilities

  • Independently leads analysis, design, build, and optimization of complex Epic HIM workflows focusing on Identity and Release of Information
  • Leadership for medium to large projects, including upgrades and new features
  • Escalation point for complex issues and root cause analysis on the EMPI and HIM functions
  • Partner with clinical and operational leadership to translate requirements into scalable system solutions
  • Provide technical guidance and QA for other analysts' work
  • Architect advanced HIM and Identity workflows and contribute to master patient index strategy

Skills

Epic HIM
Identity Module
EMPI
Troubleshooting
Test Case Design

Education

College degree in computer science or information science
Epic Identity and HIM Certification

Tools

Epic certifications

Job description

Health Information Management (HIM) and Identify Analyst

Health Information Management (HIM) and Identify Analyst is responsible for complex design, build, and maintenance of Epic HIM application including Identify module. This role contributes to system configuration, troubleshooting and end user support. The Analyst II will collaborate with interdisciplinary teams to analyze workflows, resolve system issues, and contribute to the overall enhancement of Epic System and user experience. They provide support by correcting issues that arise from customer usage, identifying necessary configuration changes, supporting related systems, creating detailed test cases, contributing to testing and results analysis, and documenting all systems changes. Epic Analyst plays a crucial role in integrating systems and Epic applications, to create cohesive value chain solutions. They enhance product life-cycle management by understanding and optimizing system workflows.


Responsibilities


  • Independently leads the analysis, design, build, and optimization of complex Epic HIM workflows, with a focus on Identity and Release of Information

  • Serves as the application lead for medium to large-sized projects, including upgrades and new feature rollouts

  • Acts as the primary escalation point for complex technical issues and performs in-depth root cause analysis on the EMPI and other HIM functions

  • Partners with clinical and operational leadership to translate business requirements into scalable and efficient system solutions

  • Provides technical guidance, mentorship, and quality assurance for other analysts' work

  • Architects advanced HIM and Identity workflows and contributes to the overall strategy for the master patient index


Qualifications

Required:



  • 6+ years of experience in HIM, Identity application

  • Excellent attention to detail including verbal communication and documentation skills


Preferred:



  • Experience in Gallery Application

  • Experience in Laboratory/Diagnostics industry

  • Experience integrating 3rd party systems


Work Environment


  • Work requires handling light and simple weight material and equipment. Visual activity requires the ability to tolerate prolonged periods of close computer screens. Work requires speed, accuracy and adeptness to operate in system application. Fast-paced work environment. After hours, weekend and holiday work will occasionally be required as determined by the Application Mgr to support software/hardware patches, upgrades, downtimes and potential disasters.

  • Travel Required

  • English Required


Education


  • College degree in computer science, information science or equivalent work experience (Required)

  • Active Epic certification in Identity and Health Information Management (HIM) Certifications (Required)

  • Resolute, Prelude and Cadence certification a plus (Preferred)


About the Team

Quest Diagnostics honors our service members and encourages veterans to apply.


While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.


Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.


Job Info


  • Job Identification: 68828

  • Job Category: Application Support

  • Posting Date: 10/06/2026, 11:05 PM

  • Job Schedule: Full time

  • Job Shift: Day

  • Locations: 25 E Schaumburg Rd, Schaumburg, IL, 60194, US

  • Workplace: Remote daily

  • Regular or Temporary: Regular

  • Weekly Working Hours: 40.00

  • AIP Target %: 5

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