Analyst, Experience Surveys and Analytics

Fresenius Medical Care North America; Washington (District of Columbia); Remote; USD 70,000 - 100,000; Full time

Job summary

A leading healthcare services company seeks an Analyst for Experience Surveys and Analytics to enhance patient and employee experiences across the organization. This role allows for remote work within the Central or Eastern U.S., requiring expertise in data analysis, Qualtrics, and advanced Excel skills. The successful candidate will engage in meaningful work, driving improvements that significantly impact lives while collaborating in a supportive team environment. Expect opportunities for career growth and the use of advanced analytical tools.

Benefits

Career advancement opportunities

Collaborative work environment

Access to advanced tools and resources

Qualifications

• Master's degree in Industrial/Organizational Psychology or related field required; PhD preferred.
• Minimum 1 year of consulting experience in employee experience or analytics preferred.
• Advanced skills in Microsoft Excel and Qualtrics are a must.

Responsibilities

• Support execution of global employee and patient experience survey programs.
• Design measurement tools and analyze data for actionable insights.
• Develop presentations to communicate key findings.

Skills

Interpersonal skills

Statistical analysis

Data analysis

Presentation skills

Microsoft Excel

Qualtrics

Statistical programming (R/Python)

Education

Master's degree in Industrial/Organizational Psychology

PhD in a related field

Tools

Qualtrics

Power BI

Tableau

Job description

Analyst, Experience Surveys and Analytics

Employer Industry: Healthcare Services

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely from your home location within the Central or Eastern United States
- Supportive and collaborative work environment focused on employee and patient well-being
- Engage in meaningful work that drives improvements in patient and employee experiences
- Access to advanced tools and resources to enhance data analysis and reporting capabilities

What to Expect (Job Responsibilities):
- Support the execution of employee, patient, and physician experience survey programs globally
- Serve as a subject matter expert in Qualtrics, managing survey configurations and data integration
- Design measurement tools to collect and analyze experience data, providing actionable insights
- Conduct robust data analysis and link experience data to internal HR and business data sources
- Develop executive summaries and presentations to communicate key findings and recommendations

What is Required (Qualifications):
- Master's degree in Industrial/Organizational Psychology or related field required; PhD preferred
- Minimum of 1 year of work experience in a consulting role preferred, focusing on employee experience or analytics
- Strong interpersonal skills with the ability to develop professional relationships across all business levels
- Proven ability to use statistical analysis and business knowledge to solve problems
- Advanced Microsoft Excel skills and proficiency in Qualtrics required

How to Stand Out (Preferred Qualifications):
- 1+ years of experience managing small projects or components of medium/large projects
- Proficiency in statistical/programming languages such as R or Python
- Experience with business intelligence/visualization tools like Power BI or Tableau
- Familiarity with Natural Language Processing techniques
- Strong presentation skills and the ability to create visually appealing summaries

#HealthcareServices #EmployeeExperience #DataAnalysis #RemoteWork #CareerGrowth

About the company

With comprehensive solutions for people living with chronic kidney disease and related conditions, we are working together to improve the quality of life of every patient, every day. We are transforming healthcare through research, innovation, and compassion.

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