Analyst, Experience Surveys and Analytics

Fresenius Medical Care North America; Philadelphia (Philadelphia County); Remote; USD 60,000 - 90,000; Full time

Job summary

A leading healthcare services provider is seeking an Analyst for Experience Surveys and Analytics to contribute to enhancing patient and employee experiences. This role offers opportunities for professional growth while working in a supportive and collaborative environment. You will engage in data-driven insights, manage surveys, and communicate your findings effectively, supporting a transformative mission in chronic kidney disease care.

Benefits

Opportunity for career advancement

Supportive and collaborative work environment

Remote work flexibility

Qualifications

• Master’s degree and 1+ years in consulting, preferably in data analytics.
• Strong skills in statistical analysis and Microsoft Excel.
• Proficiency in Qualtrics with advanced analytical skills preferred.

Responsibilities

• Support employee, patient, and physician experience work globally.
• Design and execute experience survey programs.
• Analyze data and develop visualizations for stakeholder communication.

Skills

Statistical analysis

Interpersonal skills

Data visualization

Natural Language Processing

Employee experience analytics

Education

Master’s degree in Industrial/Organizational Psychology

PhD preferred

Tools

Qualtrics

Microsoft Excel

Power BI

Tableau

R

Python

Job description

Analyst, Experience Surveys and Analytics

Employer Industry: Healthcare Services

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely from your home location within the Central or Eastern United States
- Involvement in a team focused on improving patient and employee experiences
- Supportive and collaborative work environment
- Chance to make a positive impact through data-driven decision-making

What to Expect (Job Responsibilities):
- Support the execution of employee, patient, and physician experience work globally
- Design and execute employee and patient experience survey programs
- Serve as a Qualtrics subject matter expert, managing surveys and data integration
- Consult with stakeholders to identify data needs and develop actionable insights
- Analyze data and develop visualizations to communicate findings to business stakeholders

What is Required (Qualifications):
- Master’s degree in Industrial/Organizational Psychology or related field required; PhD preferred
- 1+ years of work experience in a consulting role preferred, focusing on employee listening/experience and/or people analytics
- Strong interpersonal skills with an ability to build professional relationships
- Proven ability to use statistical analysis and business knowledge to address problems
- Advanced Microsoft Excel skills and proficiency in Qualtrics

How to Stand Out (Preferred Qualifications):
- Experience managing small projects or components of medium/large projects
- Proficiency with business intelligence/visualization tools such as Power BI or Tableau
- Experience in designing tools that measure attitudes and behaviors
- Familiarity with at least one statistical/programming language (e.g., R, Python)
- Natural Language Processing proficiency

#HealthcareServices #DataAnalytics #EmployeeExperience #RemoteWork #CareerGrowth

About the company

With comprehensive solutions for people living with chronic kidney disease and related conditions, we are working together to improve the quality of life of every patient, every day. We are transforming healthcare through research, innovation, and compassion.

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at [e-mail] or 407-000-0000.

Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report . NYC applicants may request an alternative process or accommodation at [e-mail] or 407-000-0000.