Analyst, Bridges Interface - II Epic

Quest Diagnostics; Pittsburgh (Allegheny County); On-site; USD 80,000 - 100,000; Full time

Job summary

Quest Diagnostics is seeking a Bridges interface analyst based in Pittsburgh, PA. In this role, you will be responsible for managing the implementation cycle of interfaces and ensuring they meet business needs, working closely with various project teams.

The ideal candidate has over 3 years of Epic build experience and proficiency in HL7 and FHIR messaging formats. This position offers opportunities for professional growth and support, while contributing to better healthcare integration solutions.

Qualifications

• 3+ years Epic build and support experience.
• Excellent attention to detail including verbal communication and documentation skills.
• Experience with messaging formats used in healthcare integration HL7, FHIR, EDI, CSV, XML etc.
• Healthcare industry experience.

Responsibilities

• Manage the entire implementation cycle of interfaces and web services.
• Work with application teams and third-party experts to determine business needs.
• Triag and review day-to-day interface errors.
• Coordinate interface-specific tasks and activities like testing and go-live.
• Provide proactive support by monitoring live interfaces.

Skills

HL7 knowledge

FHIR experience

Excellent communication skills

Education

College degree in computer science or information science

Tools

Cloverleaf HL7 engine

Job description

Job Description

Bridges interface analysts are the primary contact for the interfaces they are assigned to implement and support. They coordinate analysis sessions to identify interface business needs, create technical designs, and own issue triage necessary to implement and support their assigned interfaces. They work closely with the interface project manager, application teams, and technical teams to ensure that interfaces meet the needs of end users.

Responsibilities

• Managing the entire implementation cycle of interfaces, web services, and industry-standard APIs (such as FHIR), including analysis, design, specification, implementation, go-live, and support
• Working closely with application teams, subject matter experts, and third-party application experts to determine business needs, document requirements, and configure interfaces per the requirements. Partnering with these groups to diagnose and resolve interface-related issues and supporting ongoing application projects as needed
• Reviewing, triaging, and resolving day-to-day interface errors, including coordinating with technical teams, application teams, and third-party system representatives as necessary
• Identifying and escalating risks associated with technical project tasks and third-party systems
• Coordinating interface-specific tasks and activities like testing, build, cutover planning, and go-live by engaging subject matter experts, vendors, server and networking teams, Epic Client System Administrators, and interface engine developers
• Working with interface engine developers to develop data-translation strategies to support the needs of Epic and third-party systems
• Providing proactive support by monitoring live interfaces and resolving issues
• Responsible for performance, availability and scalability of all applications and deliverables
• Maintain the functional interfaces as it pertains to applications and infrastructure
• Assist in planning, estimating, designing and ensuring customizations and integration components are designed to meet the business needs
• Responsible for designing, developing, and maintaining interfaces between client's information systems utilizing Cloverleaf HL7 engine
• Responsible to work on error handling in Epic Bridges and Cloverleaf engine
• Build relationships with end users and provide consistent, reliable support demonstrating a sense of urgency to resolve issues

Qualifications

• 3+ years Epic build and support experience
• Excellent attention to detail including verbal communication and documentation skills
• Experience with messaging formats used in healthcare integration HL7, FHIR, EDI, CSV, XML etc
• Healthcare industry experience

Preferred

• Experience in Laboratory/Diagnostics industry

Travel

• Domestic travel up to 15%

Required Education

• College degree in computer science, information science or equivalent work experience

Required Technical Training or Professional Licensing

• Bridges certification required

English Language required.

Quest Diagnostics honors our service members and encourages veterans to apply.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.