Analyst, Bridges Interface - II Epic

QUEST DIAGNOSTICS INC; Seattle (WA); On-site; USD 100,000 - 160,000; Full time

Job summary

Quest Diagnostics Inc. seeks an experienced Bridges interface analyst to lead the implementation, design, and support of clinical data interfaces and web services.

The role coordinates with project managers, application teams, and third-party experts to ensure interfaces meet business needs and comply with HL7/FHIR standards. You will monitor performance, troubleshoot interface issues, and drive go-live activities while upholding quality and reliability across Epic and Cloverleaf-based

Qualifications

• 3+ years Epic build and support experience.
• Excellent attention to detail including verbal communication and documentation skills.
• Experience with messaging formats used in healthcare integration HL7, FHIR, EDI, CSV, XML etc.
• Healthcare industry experience.

Responsibilities

• Managing the entire implementation cycle of interfaces, web services, and industry-standard APIs (such as FHIR), including analysis, design, specification, implementation, go-live, and support.
• Working closely with application teams, subject matter experts, and third-party application experts to determine business needs, document requirements, and configure interfaces per the requirements.
• Reviewing, triaging, and resolving day-to-day interface errors, including coordinating with technical teams, application teams, and third-party system representatives as necessary.
• Identifying and escalating risks associated with technical project tasks and third-party systems.
• Coordinating interface-specific tasks and activities like testing, build, cutover planning, and go-live by engaging subject matter experts, vendors, server and networking teams, Epic Client System Administrators, and interface engine developers.
• Working with interface engine developers to develop data-translation strategies to support the needs of Epic and third-party systems.
• Providing proactive support by monitoring live interfaces and resolving issues.
• Responsible for performance, availability and scalability of all of applications and deliverables.
• Maintain the functional interfaces as it pertains to applications and infrastructure.
• Assist in planning, estimating, designing and ensuring customizations and integration components are designed to meet the business needs.
• Responsible for designing, developing, and maintaining interfaces between client's information systems utilizing Cloverleaf HL7 engine.
• Responsible to work on error handling in Epic Bridges and Cloverleaf engine.
• Build relationships with end users and provide consistent, reliable support demonstrating a sense of urgency to resolve issues.

Skills

Epic build and support

Attention to detail

Verbal communication

Documentation

HL7

FHIR

EDI

XML

CSV

Education

College degree in computer science, information science or equivalent

Tools

Bridges certification

Job description

Job Description

Bridges interface analysts are the primary contact for the interfaces they are assigned to implement and support. They coordinate analysis sessions to identify interface business needs, create technical designs, and own issue triage necessary to implement and support their assigned interfaces. They work closely with the interface project manager, application teams, and technical teams to ensure that interfaces meet the needs of end users.

Responsibilities

• Managing the entire implementation cycle of interfaces, web services, and industry-standard APIs (such as FHIR), including analysis, design, specification, implementation, go-live, and support
• Working closely with application teams, subject matter experts, and third-party application experts to determine business needs, document requirements, and configure interfaces per the requirements. Partnering with these groups to diagnose and resolve interface-related issues and supporting ongoing application projects as needed
• Reviewing, triaging, and resolving day-to-day interface errors, including coordinating with technical teams, application teams, and third-party system representatives as necessary
• Identifying and escalating risks associated with technical project tasks and third-party systems
• Coordinating interface-specific tasks and activities like testing, build, cutover planning, and go-live by engaging subject matter experts, vendors, server and networking teams, Epic Client System Administrators, and interface engine developers
• Working with interface engine developers to develop data-translation strategies to support the needs of Epic and third-party systems
• Providing proactive support by monitoring live interfaces and resolving issues
• Responsible for performance, availability and scalability of all of applications and deliverables
• Maintain the functional interfaces as it pertains to applications and infrastructure
• Assist in planning, estimating, designing and ensuring customizations and integration components are designed to meet the business needs
• Responsible for designing, developing, and maintaining interfaces between client's information systems utilizing Cloverleaf HL7 engine
• Responsible to work on error handling in Epic Bridges and Cloverleaf engine
• Build relationships with end users and provide consistent, reliable support demonstrating a sense of urgency to resolve issues

Qualifications

Required

• 3+ years Epic build and support experience
• Excellent attention to detail including verbal communication and documentation skills
• Experience with messaging formats used in healthcare integration HL7, FHIR, EDI, CSV, XML etc
• Healthcare industry experience

Preferred

• Experience in Laboratory/Diagnostics industry

Travel Required

• Domestic travel up to 15%

Required Education

• College degree in computer science, information science or equivalent work experience

Required Technical Training or Professional Licensing

• Bridges certification required

English Language required.

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Quest Diagnostics honors our service members and encourages veterans to apply.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.