Analyst, Bridges Interface - III Epic

QUEST DIAGNOSTICS INC; Memphis (TN); On-site; USD 110,000 - 140,000; Full time

Job summary

Quest Diagnostics Inc. seeks an Epic Bridges Analyst III to lead complex interface projects, define technical standards, and mentor other analysts.

You will own the integration strategy for clinical and financial workflows while maintaining KPI uptime for mission-critical data exchanges. Responsibilities include designing interfaces (HL7, FHIR, EDI), managing enterprise-wide projects, performing root-cause analysis, and coordinating with clinical leadership, vendors, and the Epic Technical

Qualifications

• 6+ years of Epic Bridges build and support experience with a proven track record of leading at least two full-cycle implementations.
• Expert-level proficiency in HL7 (v2/v3), FHIR, EDI (X12), and XML.
• Healthcare industry experience.

Responsibilities

• Lead the design and architecture of complex interfaces, including bidirectional integrations, FHIR APIs, and cloud-based web services.
• Drive the interface project lifecycle for enterprise-wide initiatives, including new hospital acquisitions or major module rollouts.
• Serve as the final escalation point for Cloverleaf and Bridges engine errors; perform root-cause analysis for recurring issues.
• Develop and maintain the Master Interface Spreadsheet and standard naming conventions; establish best practices for error handling and alerting.
• Act as primary liaison between clinical leadership, third-party vendors, and the Epic Technical Coordinator.
• Conduct peer code reviews for Level I and II Analysts to ensure high-quality builds and adherence to security protocols.

Skills

HL7 v2/v3

FHIR

EDI (X12)

XML

Healthcare industry experience

Clinical/financial workflows

Education

College degree in computer science or information science

Bridges certification

Cloverleaf Level 2 certification

Tools

Cloverleaf

Azure

AWS

Job description

Job Description

The Epic Bridges Analyst III serves as the primary architect and technical subject matter expert (SME) for the Epic interoperability landscape. This role is responsible for leading complex, high-risk interface projects, establishing technical standards, and mentoring other analysts. The Lead ensures that the integration strategy aligns with the organization's broader clinical and financial goals while maintaining KPI uptime standard for mission-critical data exchanges.

Responsibilities:

• Lead the design and architecture of complex interfaces, including bidirectional integrations, FHIR APIs, and cloud-based web services.
• Drive the interface project lifecycle for enterprise-wide initiatives, including new hospital acquisitions or major module rollouts (e.g., Beaker, Willow).
• Serve as the final escalation point for the most complex Cloverleaf and Bridges engine errors; perform root-cause analysis for recurring systemic issues.
• Develop and maintain the Master Interface Spreadsheet and standard naming conventions; establish Best Practices for error handling and alerting.
• Act as the primary liaison between clinical leadership, third-party vendors, and the Epic Technical Coordinator (TC).
• Conduct peer code reviews for Level I and II Analysts to ensure high-quality builds and adherence to security protocols.

Qualifications:

Required:

• 6+ years of Epic Bridges build and support experience with a proven track record of leading at least two full-cycle implementations.
• Expert-level proficiency in HL7 (v2/v3), FHIR, EDI (X12), and XML.
• Healthcare industry experience

Preferred:

• Advanced scripting knowledge (Tcl/Tk for Cloverleaf) and experience with cloud integration (Azure/AWS).
• Knowledge of Laboratory/Diagnostics workflows and instrumentation.
• Experience in Laboratory/Diagnostics industry.

Travel Required:

• Domestic travel up to 15%

Required Education:

• College degree in computer science, information science or equivalent work experience

Required Technical Training or Professional Licensing:

• Bridges certification and Cloverleaf Level 2 (or equivalent engine certification).

English Language required.

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Quest Diagnostics honors our service members and encourages veterans to apply.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.