Analyst

COOLSOFT; Lansing (MI); Hybrid; USD 80,000 - 110,000; Full time

Job summary

MiLEAP seeks a Senior Business Analyst to support the Agency Services Application Development and Support team, assisting MDCR, MCSC, and MiLEAP applications. The role focuses on maintenance, major projects, and MiLEAP initiatives, requiring strong SDLC knowledge and requirements gathering for stakeholders.

You will lead meetings, manage change requests, and coordinate between business partners and technical resources.

Qualifications

• Exposure to Complex IT web Applications, within the past 5 years - Required - 5+ Years.
• Experience as a liaison between development team and project manager or business client - Required - 3+ Years.
• Experience in a role as a business analyst supporting a software development project in the past 5 years - Required - 3+ Years.
• Ability to lead meetings, conduct training & information sessions, communicate to various audiences, and present reports - Required - 3+ Years.
• Experience with Azure DevOps - Required - 1+ Years.

Responsibilities

• Facilitates meetings with the technical team and business client.
• Gathers requirements and project specifications by leading requirement sessions independently
• Manage project tasks, timelines, and communication between business product owner and development team for Change Management lifecycle.
• Provide management with project status reports and resource demand projections.
• Maintain backlog of work items and track sprints and ticket progress in Azure DevOps.
• Ensure adherence to department change management policies.
• Maintain project documentation on the SharePoint Site.
• Must be detail oriented and a critical thinker.
• Work with vendors and other stakeholders.
• Gather complex new application requirements for RFPs.

Education

Bachelor's Degree

Tools

Azure DevOps

Microsoft SharePoint

Salesforce Platform

MS Dynamics 365

Job description

Analyst

(Jobs in Lansing, MI)

Requirement id 159504

Job title Analyst

Job location in Lansing, MI

Skills required Bachelors Degree, Software Development, Azure Environment,

Open Date 06-Nov-2026

Close Date

Job type Contract

Duration 12 Months

Compensation DOE

Status requirement ---

Job interview type ---

Job Description Analyst: Bachelors Degree, Software Development, Azure Environment,

Start date :12/7/2026

End Date :1 Year from projected start date

Submission deadline :11/12/26 at 10 am EST

Client Info : MiLEAP

Note:

• Interview Process: Virtual: Candidates should join from a laptop and be prepared to share their screen if requested. A screenshot photo of candidate will be required for any interviews as well as a vendor present at beginning of virtual interview to validate candidate

• Hybrid Work Schedule: Resource will be working a hybrid schedule. NO REMOTE ONLY OPTION. Will need to be onsite from day 1, two days a week. Mondays and Tuesdays onsite.

• Local candidates ONLY. Candidates must be located within 90 miles of Lansing, MI at time of submission

Description:

Seeking a Senior Business Analyst to assist with the Agency Services Application Development and Support team who supports multiple applications for Michigan Department of Civil Rights (MDCR), Michigan Civil Service Commission (MCSC), and Michigan Lifelong Education Advancement and Potential (MiLEAP). This role would consist of supporting maintenance activities for applications as well as multiple larger projects with a main focus on MiLEAP. We are looking for someone who understands and has experience with the software development lifecycle as they will be managing work requests to support operational support needs for web applications and gather requirements for project initiatives. This role is the liaison between the technical team and the business partners. This is a senior position, the selected candidate must possess strong leadership skills including delegation, effective communication, effective requirement gathering, and the ability to lead meetings with stakeholders and other technical resources.

Tasks:

1. Facilitates meetings with the technical team and business client.

2. Gathers requirements and project specifications by leading requirement sessions independently

3. Manage project tasks, timelines, and communication between business product owner and development team associated with the Change Management lifecycle

4. Provide management with information such as project status reports and resource demand projections.

5. Maintain backlog of work items & track sprints and ticket progress in Azure DevOps

6. Ensures the team is adhering to the department change management policies

7. Maintains documentation on the project SharePoint Site.

8. Must be detail oriented and a critical thinker

9. Working with vendors and other stakeholders

10. Gather complex new application requirements for RFPs

Required Skills:

• Exposure to Complex IT web Applications, within the past 5 years - Required - 5+ Years

• Experience working as a liaison between the development team and project manager or business client in a software development project - Required - 3+ Years

• Experience in a role, as a business analyst, supporting a software development project, in the past 5 years - Required - 3+ Years

• Ability to lead meetings, conduct training & information sessions, communicate at a level appropriate to the audience, make oral and written reports and presentations - Required - 3+ Years

• Experience with Azure DevOps - Required - 1+ Years

Highly Desired Skills:

• Knowledge and understanding of the Software Development Lifecycle - Highly Desired - 2+ Years

• Project management skills and knowledge in project management and related methodologies - Highly Desired - 6+ Months

• Experience with Microsoft SharePoint - Highly Desired - 2+ Years

• Experience with Salesforce Platform - Highly Desired - 6+ Months

• Experience with MS Dynamics 365 - Highly Desired - 6+ Months

EOE Protected Veterans/Disability