Amusement Operations & Tech Services Lead

Spheric; Albion (ME); On-site; USD 60,000 - 90,000; Full time

Job summary

Amuze Products on-site in the United States seeks an Amusement Operations & Technical Service Manager to oversee on-site technical operations and ensure exceptional service quality. You will lead a team of technicians and coordinate preventive maintenance to keep equipment performing at a high level.

Responsibilities include safety protocol development, equipment data analysis for improvements, and close collaboration with customer service to promptly resolve issues.

Qualifications

• Proven experience in technical operations management within the amusement or related industry.
• Strong skills in electronics repair and preventive maintenance.
• Demonstrated leadership abilities managing technical teams.
• Effective inventory management and organizational skills.
• Excellent customer service and communication skills.

Responsibilities

• Manage daily technical operations and maintenance of amusement equipment to ensure optimal performance.
• Lead and develop a team of technicians, fostering a culture of safety and excellence.
• Perform and supervise electronics repair and preventive maintenance activities.
• Coordinate inventory management for parts and tools to support uninterrupted operations.
• Collaborate with customer service teams to address and resolve technical issues promptly.
• Develop and implement operational procedures and safety protocols.
• Analyze equipment performance data to recommend improvements and upgrades.

Skills

Electronics repair

Technical operations management

Leadership

Customer service

Inventory management

Job description

Amuze Products on-site in the United States seeks an Amusement Operations & Technical Service Manager to oversee on-site technical operations and ensure exceptional service quality. You will lead a team of technicians and coordinate preventive maintenance to keep equipment performing at a high level.

Responsibilities include safety protocol development, equipment data analysis for improvements, and close collaboration with customer service to promptly resolve issues.