Amusement Operations & Technical Service Manager

Spheric; Town of Albion (NY); On-site; USD 80,000 - 110,000; Full time

Job summary

Amuze Products in the United States seeks an Amusement Operations & Technical Service Manager to oversee on-site technical operations and ensure exceptional service quality. You will lead a team of technicians, manage maintenance, and coordinate safety protocols to keep attractions running smoothly.

The role focuses on electronics repair, preventive maintenance, and collaboration with customer service to resolve issues promptly, with a strong emphasis on safety and operational excellence.

Qualifications

• Proven experience in technical operations management within the amusement or related industry.
• Strong skills in electronics repair and preventive maintenance.
• Demonstrated leadership abilities managing technical teams.
• Effective inventory management and organizational skills.
• Excellent customer service and communication skills.
• Experience with amusement ride systems and safety regulations.
• Technical certifications related to electronics or mechanical maintenance.

Responsibilities

• Manage daily technical operations and maintenance of amusement equipment to ensure optimal performance.
• Lead and develop a team of technicians, fostering a culture of safety and excellence.
• Perform and supervise electronics repair and preventive maintenance activities.
• Coordinate inventory management for parts and tools to support uninterrupted operations.
• Collaborate with customer service teams to address and resolve technical issues promptly.
• Develop and implement operational procedures and safety protocols.
• Analyze equipment performance data to recommend improvements and upgrades.

Skills

Ops management

Electronics repair

Team leadership

Inventory management

Customer service

Communication skills

Job description

Amusement Operations & Technical Service Manager

Amuze Products is a leading innovator in the amusement industry, delivering engaging entertainment experiences worldwide. We are seeking an Amusement Operations & Technical Service Manager to oversee our on-site technical operations and ensure exceptional service quality.

Amuze Products is a leading innovator in the amusement industry, delivering engaging entertainment experiences worldwide. We are seeking an Amusement Operations & Technical Service Manager to oversee our on-site technical operations and ensure exceptional service quality.

Job Responsibilities

• Manage daily technical operations and maintenance of amusement equipment to ensure optimal performance.


• Lead and develop a team of technicians, fostering a culture of safety and excellence.


• Perform and supervise electronics repair and preventive maintenance activities.


• Coordinate inventory management for parts and tools to support uninterrupted operations.


• Collaborate with customer service teams to address and resolve technical issues promptly.


• Develop and implement operational procedures and safety protocols.


• Analyze equipment performance data to recommend improvements and upgrades.

Required Qualifications

• Proven experience in technical operations management within the amusement or related industry.


• Strong skills in electronics repair and preventive maintenance.


• Demonstrated leadership abilities managing technical teams.


• Effective inventory management and organizational skills.


• Excellent customer service and communication skills.

Preferred Qualifications

• Experience with amusement ride systems and safety regulations.


• Technical certifications related to electronics or mechanical maintenance.