Amusement Manager

daveandbusters; Utica (MI); On-site; USD 55,000 - 75,000; Full time

Job summary

Dave & Buster's in Utica, MI is seeking an Amusement Manager to keep our arcade and VR games in ideal playing condition. You will lead Game Technicians, troubleshoot complex hardware, and ensure fast, friendly guest service in a dynamic entertainment environment.

The role demands a hands-on leader who thrives in a high-energy setting and can handle long shifts while maintaining guest satisfaction and game performance. Expect a 50-hour work week in a bustling venue with a focus on guest delight.

Qualifications

• 21+ years of age.
• 3+ years of relevant experience diagnosing and fixing arcade games and technical equipment.
• Ability to lead a team to create a memorable guest experience.

Responsibilities

• Diagnose and repair arcade games and virtual reality games to keep them in optimal condition.
• Provide leadership to Game Technicians and ensure high guest satisfaction.
• Drive fast-paced operations while delivering excellent guest service.

Skills

Arcade game diagnostics

Team leadership

Guest service focus

Job description

Job Description:

THE AMUSEMENT MANAGER: a technical expert who keeps our games in "ideal playing conditions." Providing leadership to our Game Technicians while positively impacting the business and providing excellent guest service.

What we are looking for!

• You love working in a fast-paced, multi-faceted Restaurant/Entertainment scene
• Able to diagnose and repair the operations of amusement arcade games and virtual reality games
• You have a friendly, engaging management style that our guests and employees would enjoy
• You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks
• You can communicate with the team members and guests in a way that inspires FUN!
• You thrive on instant satisfaction! There's nothing better than improving someone's experience or encouraging your team to elevate their performance

Requirements:

• 21+ years of age
• 3+ years of relevant experience in a similar environment diagnosing and fixing arcade games and technical equipment
• Ability to lead a team to create a memorable guest experienceNot??