Amusement Center Manager — Guest Experience Leader

Round1 Entertainment Inc; Edison (NJ); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading entertainment venue is seeking an Amusement Manager to oversee arcade operations at a new facility. The ideal candidate will have strong customer service skills and previous management experience in entertainment or hospitality. This position involves ensuring the profitability of the arcade, managing staff, and maintaining excellent customer relations. Responsibilities include cash handling, staff training, and resolving customer complaints. The role requires flexibility and the ability to thrive in a dynamic, loud environment.

Qualifications

• Strong sense of customer service and interpersonal skills.
• Demonstrates solid communication and analytical thinking.
• Ability to work in a loud environment and manage multiple tasks.

Responsibilities

• Oversee profit management of the arcade and cranes.
• Handle cash and maintain accurate reports.
• Provide excellent customer service and resolve complaints.

Skills

Customer service

Interpersonal skills

Problem-solving

Education

Associates degree

Job description

A leading entertainment venue is seeking an Amusement Manager to oversee arcade operations at a new facility. The ideal candidate will have strong customer service skills and previous management experience in entertainment or hospitality. This position involves ensuring the profitability of the arcade, managing staff, and maintaining excellent customer relations. Responsibilities include cash handling, staff training, and resolving customer complaints. The role requires flexibility and the ability to thrive in a dynamic, loud environment.