Guest Experience Mentor — Arcade & Bowling

Round One Entertainment Inc.; Mentor (OH); On-site; USD 15,911 - 22,661; Full time

Benefits offered by this job

1 hour of arcade games per week

90 minutes of bowling per week

1 hour of karaoke/billiards per week

50% discount on food items

1 free beverage per shift

Job summary

An exciting opportunity awaits at a vibrant entertainment venue, where you'll engage with guests in a fun-filled environment. As a Customer Service Associate, you will be the face of the arcade and bowling center, ensuring that patrons have a memorable experience. Your role will involve managing customer interactions, maintaining a clean and safe space, and ensuring compliance with company policies. If you thrive in a lively atmosphere and enjoy working with people, this position is perfect for you. Join a team that values energy and enthusiasm, and enjoy perks like free games and discounts while you work!

Qualifications

• 1-2 years experience in hospitality, restaurant, or retail preferred.
• Strong customer service skills and ability to work in a loud environment.

Responsibilities

• Conduct alcohol and age restriction control in accordance with policies.
• Maintain cleanliness and safety in the working area.
• Handle lost and found procedures as per company guidelines.

Skills

Customer Service

Hospitality

Retail Experience

Communication Skills

Job description

An exciting opportunity awaits at a vibrant entertainment venue, where you'll engage with guests in a fun-filled environment. As a Customer Service Associate, you will be the face of the arcade and bowling center, ensuring that patrons have a memorable experience. Your role will involve managing customer interactions, maintaining a clean and safe space, and ensuring compliance with company policies. If you thrive in a lively atmosphere and enjoy working with people, this position is perfect for you. Join a team that values energy and enthusiasm, and enjoy perks like free games and discounts while you work!