AMI Billing & Customer Data Specialist

Franklin County NC; Louisburg (NC); On-site; USD 41,000 - 43,000; Full time

Benefits offered by this job

Medical and dental insurance

Short-term disability

Vision

Voluntary term life

Local government retirement

401(k) with 4% employer contribution

13 county-observed paid holidays

Wellness program

Job summary

Franklin County Department of Public Utilities seeks a Utilities Billing Technician to ensure accurate billing calculations, manage account data, and provide friendly customer support. The role focuses on AMI system operation, data integrity, and timely bill processing in a public utility setting.

The position requires attention to detail, strong numeric skills, and good communication with residents. Compensation ranges from $41,007 to $43,057, with benefits designed to support health and

Qualifications

• Minimum high school diploma required with at least 3 years of data entry/billing experience in a public utility or service environment.
• Strong customer service skills and ability to communicate clearly.
• Ability to analyze consumption data and support billing accuracy.

Responsibilities

• Operate and monitor the AMI system and related billing software.
• Process utility bills, balance deposits, and prepare reports.
• Assist customers with account information, service activations, and disconnections.

Skills

Customer service

Data entry

Billing

Attention to detail

Education

High School Diploma

Tools

AMI system

Billing software systems

Job description

Franklin County Department of Public Utilities seeks a Utilities Billing Technician to ensure accurate billing calculations, manage account data, and provide friendly customer support. The role focuses on AMI system operation, data integrity, and timely bill processing in a public utility setting.

The position requires attention to detail, strong numeric skills, and good communication with residents. Compensation ranges from $41,007 to $43,057, with benefits designed to support health and