MDM Billing Data Analyst - AMI Insights

Tampa Electric Company; Tampa (FL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

401k Savings plan

Pension plan

Paid time off

Medical, Prescription Drug, & Dental

Tuition Assistance Program

Job summary

Tampa Electric Company in Florida seeks an MDM Data Analyst to monitor and analyze the Meter Data Management system, ensuring data synchronization across CRM and the AMI head-end and supporting the end-to-end meter-to-cash process.

The role involves investigating data anomalies, resolving billing exceptions, generating reports, and collaborating with internal departments and vendors to improve data quality and billing accuracy.

Qualifications

• High school diploma or equivalent required.
• 4 years of relevant experience with metering and billing.
• Experience with AMI and MDM systems preferred.
• Strong data analysis and problem-solving skills.

Responsibilities

• Monitor daily synchronization between CRM, AMI head-end and MDM; troubleshoot data anomalies.
• Address validation and estimation exceptions; coordinate with vendors.
• Review key network performance metrics and report on data issues.
• Investigate data collection issues and log defects for billing impact.
• Develop test cases for MDM software patches; ensure no negative impact.

Skills

Data analysis

Critical thinking

Problem solving

Interdepartmental coordination

Customer service basics

Communication skills

Time management

Education

High School diploma or equivalent

Bachelor's degree in business related field

Tools

MDM software

CRM systems

AMI head-end

Job description

Tampa Electric Company in Florida seeks an MDM Data Analyst to monitor and analyze the Meter Data Management system, ensuring data synchronization across CRM and the AMI head-end and supporting the end-to-end meter-to-cash process.

The role involves investigating data anomalies, resolving billing exceptions, generating reports, and collaborating with internal departments and vendors to improve data quality and billing accuracy.