Americas Technical Services Project Management Director

Ladders; New York (NY); On-site; USD 240,000 - 319,000; Full time

Benefits offered by this job

401(k) matching

Medical, dental, and vision coverage

Paid parental leave

Paid time off

Daily Pay access

Job summary

Ladders seeks an Americas Technical Services Project Management Director to guide regional technical services strategy across a complex portfolio in the Americas. This senior role acts as adviser to client leadership and partners with regional teams to drive service delivery, performance, and growth.

Based in New York, NY, the position oversees business continuity and health and safety programs and leads continuous improvement initiatives to strengthen client outcomes.

Qualifications

• Bachelor's degree in Engineering, Facilities Management, or related field; Master's preferred.
• Certifications such as FMP, CFM, CPE strongly preferred.
• Minimum 15 years of progressive experience in facilities management or related field.
• 7+ years in senior leadership roles managing complex, multi-regional accounts.
• Proven track record in global account management with P&L responsibility.

Responsibilities

• Serve as a senior technical advisor to client leadership.
• Develop and execute a comprehensive technical services strategy across all regional sub-accounts.
• Partner with regional account teams to identify growth opportunities.
• Lead quarterly business reviews and technical performance assessments.
• Oversee business continuity and health, safety, security, and environment programs.
• Drive continuous improvement initiatives by implementing innovative solutions.
• Ensure seamless delivery for strategic technical services programs.

Skills

Senior leadership

Global account management

P&L responsibility

Strategic planning

Education

Bachelor's degree in Engineering, Facilities Management, or related field

Master's degree preferred

FMP

CFM

CPE

Job description

For our client, we are seeking a Americas Technical Services Project Management Director to join the team of a leader in the Real Estate & Construction space. This role will guide regional technical services strategy across a complex portfolio of accounts throughout the Americas. The position will serve as a senior advisor to client leadership, partner closely with regional teams, and drive service delivery, performance, and growth across multi-regional engagements. The director will also oversee business continuity, health and safety programs, and continuous improvement initiatives that strengthen operational consistency and client outcomes. Location: New York, NY - US based candidates only, no visa sponsorship available. Compensation: $240,375 – $318,750 annually.

Responsibilities

• Serve as a senior technical advisor to client leadership
• Develop and execute a comprehensive technical services strategy across all regional sub-accounts
• Partner with regional account teams to identify growth opportunities
• Lead quarterly business reviews and technical performance assessments
• Oversee business continuity and health, safety, security, and environment programs
• Drive continuous improvement initiatives by implementing innovative solutions
• Ensure seamless delivery for strategic technical services programs

Qualifications

• Bachelor's degree in Engineering, Facilities Management, or a related field; Master's degree preferred
• Professional certifications such as FMP, CFM, CPE, or equivalent strongly preferred
• Minimum 15 years of progressive experience in facilities management or a related field
• 7+ years in senior leadership roles managing complex, multi-regional accounts
• Proven track record in global account management with P&L responsibility

Benefits

• 401(k) plan with matching company contributions
• Comprehensive medical, dental, and vision coverage
• Paid parental leave at 100% of salary
• Paid time off and company holidays
• Early access to earned wages through Daily Pay

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.