Americas Sales Strategy & Ops Lead

Cisco Systems, Inc.; Irvine (CA); On-site; USD 125,000 - 185,000; Full time

Job summary

Cisco Systems, Inc. is seeking an Americas Sales Operations Manager to shape how the Americas region operates, scales, and wins. You will partner with Sales, Finance, Strategy, and Legal to forecast, plan territory and quota, and drive revenue performance across the region.

The role requires strong data analysis, Salesforce CRM expertise, and the ability to translate strategy into actionable processes that empower sales teams to execute efficiently across multiple markets.

Qualifications

• 7+ years in Sales Operations or related field in SaaS/tech.
• 2-3+ years hands-on Salesforce CRM experience (reports and dashboards).
• Experience supporting B2B sales with reps and leaders.
• Experience with forecasting, pipeline, revenue reporting, and annual planning.

Responsibilities

• Strategic Partnership: Serve as the strategic Sales Operations partner and primary point of contact for Americas Sales leadership, providing insights and operational guidance to drive regional performance.
• GTM Execution: Translate global field strategy into effective Americas GTM execution through annual planning, territory planning, account alignment, quota planning, forecasting and revenue analysis.
• Operational Excellence: Lead initiatives and process improvements from strategy to adoption and measurement to improve sales productivity and data integrity.
• Cross-Functional Collaboration: Act as a trusted advisor turning complex business challenges into scalable processes and practical solutions for sales teams.

Skills

Sales operations

Forecasting

Pipeline management

Territory planning

Quota planning

Data analysis

Tools

Salesforce CRM

Gong

Clari

Salesloft

Job description

Cisco Systems, Inc. is seeking an Americas Sales Operations Manager to shape how the Americas region operates, scales, and wins. You will partner with Sales, Finance, Strategy, and Legal to forecast, plan territory and quota, and drive revenue performance across the region.

The role requires strong data analysis, Salesforce CRM expertise, and the ability to translate strategy into actionable processes that empower sales teams to execute efficiently across multiple markets.