Americas Operations Coordinator - Luxury Fragrance Logistics

Nichebox; Miami (FL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Exposure to luxury brands

Competitive compensation

Job summary

Nichebox in Miami is seeking an experienced Operations Coordinator to join our growing Americas team, supporting order management, distribution and logistics for luxury fragrance brands. You will own the end-to-end order-to-dispatch cycle, coordinate SAP workflows, manage stock and shipments, and collaborate across Sales, Finance and 3PL partners to ensure accuracy and on-time delivery.

This is a hands-on role in a fast-paced environment that rewards initiative, problem-solving and attention to

Qualifications

• 3+ years’ experience in operations, order management or distribution.
• Experience with SAP and wholesale/retail logistics.
• Advanced Excel skills.
• Strong problem‑solving and communication abilities.

Responsibilities

• Manage wholesale orders in SAP from receipt through to dispatch and invoicing, ensuring accuracy throughout the process
• Coordinate customer communications, order follow‑ups, transportation and export requirements across the Americas
• Manage distribution and export activity, including sanitary registrations and retail reporting
• Support major department‑store dropship accounts and off‑price customer shipments
• Manage Amazon FBA operations, including consignment orders, stock movements, sales reporting and invoicing
• Work closely with 3PL warehouse partners, including warehouse activity, stock counts, packaging requirements and invoice queries
• Maintain accurate SAP data, including Material Master, Business Partners and pricing conditions
• Produce and maintain weekly and monthly sales, wholesale, stock and shipping reports and trackers
• Reconcile reporting against SAP and support regular audits to ensure data accuracy
• Coordinate boutique replenishment and stock transfers across US retail locations
• Monitor logistics and collateral spend, investigate discrepancies and support effective budget management
• Act as a key point of contact for Regional and Sales Directors on order, stock and shipping information
• Identify operational issues and take a proactive, solutions‑focused approach to keeping things moving

Skills

Order management

Logistics coordination

Attention to detail

Strong communication

Analytical thinking

Tools

SAP

WMS

DSCO

SPS Analytics

Intertrade

Shopify

Amazon Seller Central

Job description

Nichebox in Miami is seeking an experienced Operations Coordinator to join our growing Americas team, supporting order management, distribution and logistics for luxury fragrance brands. You will own the end-to-end order-to-dispatch cycle, coordinate SAP workflows, manage stock and shipments, and collaborate across Sales, Finance and 3PL partners to ensure accuracy and on-time delivery.

This is a hands-on role in a fast-paced environment that rewards initiative, problem-solving and attention to