Americas Implementation Program Manager

LSEG; New York (NY); On-site; USD 171,500 - 285,900; Full time

Benefits offered by this job

Annual Wellness Allowance

Paid time-off

Medical

Dental

Vision

401(K) Savings Plan

Job summary

LSEG is seeking a Manager – Implementation Management to lead a high-performing, client-facing team delivering complex customer implementations, migrations and upgrades across the Americas. You will partner with Sales, Customer Success and technical teams to ensure seamless execution and exceptional outcomes.

The role requires proven leadership of distributed teams, strong stakeholder management, and the ability to drive continuous improvement in a fast-paced, global environment.

Qualifications

• Proven leadership in distributed teams across regions.
• Strong stakeholder management and customer-facing delivery.
• Experience delivering complex, multi-stream projects.
• Excellent communication and influencing skills.
• Operates in a global, mission-critical environment.

Responsibilities

• Lead a geographically distributed team across the Americas.
• Ensure successful delivery of customer implementations, migrations and upgrades.
• Serve as senior escalation point for delivery issues.
• Build strong relationships with customers and internal teams.
• Drive process standardization and continuous improvement.

Skills

Leadership experience

Stakeholder management

Client-facing delivery

Multi-stream projects

Communication skills

Job description

LSEG is seeking a Manager – Implementation Management to lead a high-performing, client-facing team delivering complex customer implementations, migrations and upgrades across the Americas. You will partner with Sales, Customer Success and technical teams to ensure seamless execution and exceptional outcomes.

The role requires proven leadership of distributed teams, strong stakeholder management, and the ability to drive continuous improvement in a fast-paced, global environment.