Americas Field Operations Director (Remote)

Workiva, Inc.; United States; Remote; USD 190,000 - 270,000; Full time

Benefits offered by this job

Discretionary annual bonus

Restricted Stock Units (RSUs)

401(k) match and comprehensiveBenefits

Job summary

Workiva is establishing its Americas Field Operations as part of a global framework. You will be the operating partner to sales leaders, building a predictable, scalable sales rhythm across the Americas with an emphasis on forecast accuracy, pipeline discipline, and evidence-based intervention.

This hands-on role combines strategic thinking with day-to-day operational execution. You will lead a cross-functional effort with Insights, Analytics, Enablement, and Partners to deploy standardized

Qualifications

• 10+ years in Sales Strategy & Operations, Field Operations, or Revenue Operations
• Experience building forecasting, pipeline management, and rhythm-of-business cadences for high-growth enterprise sales across multiple countries
• Track record of measurable improvement in forecast accuracy, pipeline discipline, or sales productivity in SaaS environments
• Advanced proficiency with Salesforce or comparable CRM and spreadsheet/presentation tools
• Knowledge of sales processes (e.g., MEDDICC) and forecasting/revenue intelligence platforms (e.g., Clari, Gong)
• Undergraduate degree or equivalent experience

Responsibilities

• Act as trusted operating partner to Americas field team for forecast calls, pipeline reviews, and QBRs
• Design and run region-specific pipeline, forecast, deal review, and performance rhythms
• Improve forecast predictability via standardized sales processes and evidence-based deal inspection
• Identify emerging performance risks and opportunities early
• Translate commercial data into actionable business diagnoses and interventions
• Collaborate with Insights/Analytics to design AI-enabled tools for the field
• Drive consistent opportunity progression and reduce field friction
• Diagnose execution gaps and escalate systemic risks with evidence
• Land global GTM initiatives across segments and subregions
• Distinguish local-market needs from unnecessary process variation
• Create feedback loops from Americas to Global Field Ops and cross-functional teams
• Validate planning assumptions against field performance
• Partner with Enablement when capability is a constraint
• Coordinate with Partner Field Operations for unified pipeline/forecast

Skills

Sales strategy

Operations leadership

Forecasting & pipeline

CRM systems

Data-driven decisions

Cross-functional collaboration

Education

Bachelor's degree or equivalent

Tools

Salesforce

Clari

Gong

Google Workspace

Job description

Workiva is establishing its Americas Field Operations as part of a global framework. You will be the operating partner to sales leaders, building a predictable, scalable sales rhythm across the Americas with an emphasis on forecast accuracy, pipeline discipline, and evidence-based intervention.

This hands-on role combines strategic thinking with day-to-day operational execution. You will lead a cross-functional effort with Insights, Analytics, Enablement, and Partners to deploy standardized