Americas Field Operations Director

Echo AI; United States; On-site; USD 140,000 - 180,000; Full time

Benefits offered by this job

401(k) with company matching

Medical, dental, and vision insurance

Disability and life insurance

Flexible PTO

Paid holidays and parental leave

Tuition reimbursement

Job summary

Verint seeks a senior leader to own Americas field operations, driving forecast discipline, territory design, and partner and sales operations across the region. This hands-on role leads the team through CRM consolidation, process rebuilds, and metrics-driven decision support during a period of growth and global alignment.

The ideal candidate has 8+ years in revenue or sales operations, with 3+ years leading regional teams, strong Salesforce and Anaplan skills, and experience partnering with a

Qualifications

• 8+ years in revenue or sales operations, including 3+ years leading a regional field operations team.
• Territory and quota design at scale in a global enterprise software business.
• Proven ability to design, implement and scale operational processes, governance and documentation standards in environments undergoing transformation.
• Experience as the operations counterpart to a CRO or regional sales leader.
• Strong Salesforce skills; fluent with planning and analytics tooling such as Anaplan or equivalent.
• Hands-on experience with sales engagement platforms such as Outreach or Gong.
• High attention to detail. Owns forecast and quota numbers as source of truth, zero tolerance for error.
• Executive presence. Credible in front of the C-suite, comfortable running and presenting in executive-level meetings.
• Demonstrated success leading operational teams through complex systems implementations, mergers, acquisitions and organizational change.
• Proven ability to influence, collaborate and drive results across geographically dispersed teams, regions and time zones.
• Bachelor's degree required.

Responsibilities

• Forecast discipline with pipeline hygiene and weekly cadence.
• Territory and quota execution across the Americas.
• Sales operations support for field, including CRM and forecasting cadence.
• Quote-to-order, booking accuracy and cycle time in commercial operations.
• Partner operations including partner registration and deal flow.
• Deliver regional reporting and analytics for leadership decisions.
• Collaborate with Americas CRO to translate regional priorities into actionable plans.
• Lead and develop the Americas field operations team.
• Coordinate with Global Revenue Operations for consistency.

Skills

Revenue operations

Sales operations

Forecasting

Territory design

CRM and sales tooling

Salesforce

Anaplan

Outreach or Gong

Education

Bachelor's degree

Tools

Salesforce

Anaplan

Outreach

Gong

Job description

Verint seeks a senior leader to own Americas field operations, driving forecast discipline, territory design, and partner and sales operations across the region. This hands-on role leads the team through CRM consolidation, process rebuilds, and metrics-driven decision support during a period of growth and global alignment.

The ideal candidate has 8+ years in revenue or sales operations, with 3+ years leading regional teams, strong Salesforce and Anaplan skills, and experience partnering with a