Founding Americas Field Operations Leader

Workiva Inc.; Iowa; Hybrid; USD 180,000 - 240,000; Full time

Benefits offered by this job

Discretionary bonus

Restricted Stock Units (RSUs)

401(k) match and comprehensiveBenefits

Job summary

Workiva is building its first dedicated Global Field Operations organization and seeks an Americas Field Operations Director to partner with sales leadership and the VP of Global Field Operations. You will design the regional operating rhythms, improve forecastability, and scale processes globally while addressing local realities.

This hands-on, build-and-operate role leads through influence and insight, driving adoption of new sales stages and standardizing governance across segments.

Qualifications

• 10+ years of related experience in Sales Strategy & Operations, Field Operations, Business Operations, or Revenue Operations.
• Experience building or rebuilding forecasting, pipeline management, and rhythm-of-business cadences for a high-growth enterprise sales organization across multiple countries.
• Proven track record of improving forecast accuracy, pipeline discipline, or sales productivity as a trusted operating partner to senior sales leaders.

Responsibilities

• Operate as trusted operating partner to Americas field team, preparing them for forecast calls, pipeline reviews, and QBRs with clear view of changes and actions.
• Design and run region’s pipeline, forecast, deal review, and performance operating rhythms.
• Improve forecast predictability through consistent sales process adoption, evidence-based deal inspection, and management accountability.
• Identify emerging performance risks and opportunities before they affect outcomes.
• Translate commercial data into clear business diagnosis and interventions.
• Collaborate with Insights and Analytics to design, test, and land automation and AI-enabled tools with the field.
• Drive consistent opportunity progression and management standards while reducing field friction.
• Diagnose execution gaps and elevate systemic risks with evidence and recommendations.
• Land global GTM initiatives across diverse segments, subregions, and leaders with early adoption checks.
• Separate local-market requirements from unnecessary process variation.
• Create structured feedback loops from Americas into Global Field Ops and cross-functional teams.
• Validate planning assumptions against actual field performance.
• Partner with Enablement where capability constrains results.
• Work with Partner Field Operations so partner-sourced deals sit in a single pipeline and forecast.

Skills

Sales strategy

Forecasting

Pipeline management

Revenue operations

CRM (Salesforce)

Data analytics

MEDDICC

Gong/Clari

Cross-regional coordination

Stakeholder management

Education

Bachelor's degree

Tools

Salesforce

Gong

Clari

Tableau

Power BI

SQL

Job description

Workiva is building its first dedicated Global Field Operations organization and seeks an Americas Field Operations Director to partner with sales leadership and the VP of Global Field Operations. You will design the regional operating rhythms, improve forecastability, and scale processes globally while addressing local realities.

This hands-on, build-and-operate role leads through influence and insight, driving adoption of new sales stages and standardizing governance across segments.