Americas Data & Innovation Solutions Lead

UL Solutions; United States; Remote; USD 121,000 - 161,000; Full time

Benefits offered by this job

Health benefits

Wellness benefits

401K retirement

Paid time off

Job summary

UL Solutions is seeking a Business Development Manager, Data & Innovation to grow demand for digital, data, and technology-enabled offerings, including AI-enabled services, Global Compliance Management (GCM), and to shape those offerings around real customer needs.

The role connects market demand with solution expertise, working across Sales, Technical, Product, Operations, and Marketing to progress opportunities and capture customer requirements that shape scoping and packaging.

Qualifications

• Bachelor’s degree or equivalent combination of education and relevant experience.
• 5+ years in product management, product marketing, solutions consulting, commercialization, or related customer-facing product role.
• Demonstrated ability to gather customer requirements and turn them into offering definition, scope documents, or product improvements.
• Strong discovery, communication, presentation, and relationship-management skills, and the ability to influence across functions without direct authority.
• Working knowledge of technical, regulatory, digital, or software-enabled solutions, and the ability to explain how they work and what they deliver.

Responsibilities

• Gather and document customer requirements, use cases, and unmet needs, and translate them into clear input for product and offering decisions.
• Analyze customer, service, and market data to identify gaps in the current offering portfolio and recommend where to extend, package, or retire capability.
• Support pricing, packaging, and positioning decisions for new and evolving digital solutions, working with Product, Finance, and Marketing.
• Find and qualify opportunities for emerging offerings, and work through sellers and account teams to progress them.
• Act as the product point of contact for sales, account, and global account teams on scope, capability, limitations, and fit.
• Support solution scoping for customer opportunities, including requirements, assumptions, dependencies, and handoffs to delivery.
• Build product collateral, demo content, discovery guides, and use cases so the offering is explained consistently and can be repeated at scale.
• Lead product discovery sessions that start with the customer’s compliance or market access problem, not a predetermined solution.
• Assess whether the current offering meets the need, document the gap when it does not, and bring in the right technical or regulatory expert.
• Support pilots and early adoption, track how customers actually use the solution, and feed findings, objections, and competitive insight back to Product and leadership.
• Support launch and commercialization of digital, software-enabled, and AI-enabled offerings, including readiness checks, launch materials, and internal training.
• Use CRM, Power BI, usage data, and market data to track offering performance, adoption, and conversion, and to build simple business cases for investment.
• Turn recurring custom work into standard, repeatable product components with defined scope, delivery model, and pricing.

Skills

Discovery

Communication

Relationship management

Presentation skills

Sales negotiations

Problem identification

Influencing capabilities

Technical sales

Education

Bachelor’s degree or equivalent

Tools

CRM

Power BI

Job description

UL Solutions is seeking a Business Development Manager, Data & Innovation to grow demand for digital, data, and technology-enabled offerings, including AI-enabled services, Global Compliance Management (GCM), and to shape those offerings around real customer needs.

The role connects market demand with solution expertise, working across Sales, Technical, Product, Operations, and Marketing to progress opportunities and capture customer requirements that shape scoping and packaging.