American Regional Training, Instructor

Piedmont Airlines; Charlotte, Northern (NC, KY); Hybrid; USD 45,000 - 55,000; Full time

Benefits offered by this job

Paid training

Holiday pay

401(k)

Vacation

Family travel

Medical and dental

Job summary

Piedmont Airlines is seeking an Instructor in the American Regional Training Department in Charlotte, NC. The role focuses on delivering a high-quality classroom product to students such as managers, agents and supervisors, including vendor employees.

The successful candidate has at least one year of airline experience, strong communication skills, and proficiency with Microsoft Office. Some travel and a flexible schedule are required.

Qualifications

• One year of airline experience.
• Ability to work independently and meet deadlines.
• Ability to work with all levels of management and support staff.
• Excellent verbal and written communication skills.
• Familiarity with Microsoft Office Suite.
• Flexible schedule capability.
• Manager's recommendation letter required.

Responsibilities

• Provide a quality classroom product to students including managers, agents and supervisors from stations and vendor employees.
• Teach core training including QIK Sabre, Net Tracer, Ramp – Eagle Ground Operations Manual (EGOM), Complaint Resolution Official (CRO), Jetbridge, Transfer Assist.

Skills

Airline experience

Communication skills

Microsoft Office

Flexible schedule

Independent work

Education

Bachelor's degree (related field)

Tools

QIK

Sabre

Net Tracer

EGOM

Job description

## American Regional Training, InstructorApply: Charlotte, NC: Full time: Posted Today: End Date: October 15, 2026 (6 days left to apply): R1014379*We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.*At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as an Instructor in our American Regional Training Department. The primary responsibility of the position is to provide a quality classroom product to our students, who include managers, agents, and supervisors from the stations, as well as vendor employees. The successful candidate will have a minimum of one year of airline experience, familiarity with Microsoft Office Suite, and excellent communication skills. This position will report to the Manager, Training Resources. **Essential Duties:*** Provide a quality classroom product to our students, who include managers, agents, and supervisors from the stations, as well as vendor employees* Teach core training to include QIK Sabre, Net Tracer, Ramp – Eagle Ground Operations Manual (EGOM), and Complaint Resolution Official (CRO), Jetbridge, Transfer Assist **Job Qualifications and Competencies:*** One (1) year of airline experience* Ability to work independently, set and meet own deadlines* Ability to work well with all levels of management and support staff* Excellent verbal and written communication skills* Familiarity with Microsoft Office Suite* Ability to work a flexible schedule* A MANAGER’S RECOMMENDATION LETTER IS REQUIRED **Preferred Qualifications:*** Knowledge of QIK, Sabre, and airport environment* Prior teaching experience in a corporate environment* Bachelor’s degree in related field **Work Environment:*** Standard office environment, use of telephones, computers, and other office equipment* All shifts including weekdays, weekends, nights, holidays, and/or irregular shifts* Limited travel required **Physical Requirements:*** Occasional lifting to 25 pounds* Long periods of standing or speaking The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed. *Employment is contingent upon a valid driver’s license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.* Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.**Starting Rate:**$50,000.00/Annual Salary*Piedmont Airlines, Inc. is committed to recruiting, hiring, training, and making all employment decisions based on business needs and job-related qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, age, disability, veteran status, genetic information, or any other legally protected characteristic.*