American Regional Training, Instructor

Piedmont Airlines, Inc.; Charlotte (NC); On-site; USD 45,000 - 55,000; Full time

Job summary

Piedmont Airlines, Inc. seeks an Instructor for the American Regional Training Department in Charlotte, NC. The role delivers quality classroom training to managers, agents, and vendor staff and requires airline experience and strong communication skills.

Teaching modules include QIK Sabre, Net Tracer, EGOM, CRO, Jetbridge, and Transfer Assist. A Bachelor's degree is preferred; Microsoft Office proficiency is required. Starting salary is $50,000 per year, with opportunities to grow.

Qualifications

• Minimum of one year of airline experience.
• Excellent verbal and written communication skills.
• Familiarity with Microsoft Office Suite.
• Ability to work independently and meet deadlines.
• Ability to work with all levels of management and staff.

Responsibilities

• Provide a quality classroom product to students including managers, agents, supervisors, and vendor employees.
• Teach core training modules: QIK Sabre, Net Tracer, EGOM, CRO, Jetbridge, Transfer Assist.

Skills

Excellent communication

Independent worker

Deadline management

Team collaboration

Education

Bachelor’s degree in related field

Tools

Microsoft Office Suite

Job description

We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as an Instructor in our American Regional Training Department. The primary responsibility of the position is to provide a quality classroom product to our students, who include managers, agents, and supervisors from the stations, as well as vendor employees. The successful candidate will have a minimum of one year of airline experience, familiarity with Microsoft Office Suite, and excellent communication skills. This position will report to the Manager, Training Resources.Essential Duties:Provide a quality classroom product to our students, who include managers, agents, and supervisors from the stations, as well as vendor employeesTeach core training to include QIK Sabre, Net Tracer, Ramp – Eagle Ground Operations Manual (EGOM), and Complaint Resolution Official (CRO), Jetbridge, Transfer AssistJob Qualifications and Competencies:One (1) year of airline experienceAbility to work independently, set and meet own deadlinesAbility to work well with all levels of management and support staffExcellent verbal and written communication skillsFamiliarity with Microsoft Office SuiteAbility to work a flexible scheduleA MANAGER’S RECOMMENDATION LETTER IS REQUIREDPreferred Qualifications:Knowledge of QIK, Sabre, and airport environmentPrior teaching experience in a corporate environmentBachelor’s degree in related fieldWork Environment:Standard office environment, use of telephones, computers, and other office equipmentAll shifts including weekdays, weekends, nights, holidays, and/or irregular shiftsLimited travel requiredPhysical Requirements:Occasional lifting to 25 poundsLong periods of standing or speakingThe above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.Employment is contingent upon a valid driver’s license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.Starting Rate:$50,000.00/Annual SalaryPiedmont Airlines, Inc. is committed to recruiting, hiring, training, and making all employment decisions based on business needs and job-related qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, age, disability, veteran status, genetic information, or any other legally protected characteristic.In addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria.Job Application Deadline:October 15, 2026Please note that job postings expire at 11:59 PM Eastern Standard Time on the day before the job application deadline. Ensure your application is submitted on time to be considered for the position.