AMER GTM Strategy & Operations Lead

Factory; San Francisco (CA); On-site; USD 120,000 - 160,000; Full time

Job summary

Factory, based in San Francisco, seeks a GTM Strategy & Operations Lead who will partner with sales leaders across AMER to translate company goals into segment targets and actionable plans. You will own forecasts, design territory coverage, and build the dashboards that track performance and pipeline health.

The role is founding-level within the GTM Strategy & Operations team, offering exposure to strategic decision-making, operating cadence, and cross-functional initiatives essential to a

Qualifications

• 4+ years of professional experience in consulting, investment banking, private equity, corporate strategy, or a high-growth startup.
• Strong analytical skills with ability to structure analyses and defend numbers.
• Ownership mindset with initiative and accountability for outcomes.
• Bias for action: deliver high-quality work on tight timelines.
• Sound judgment to identify high-leverage problems and focus on impact.
• Comfort with ambiguity and change, turning unclear problems into plans.
• Process thinking to standardize solutions while preserving deal flexibility.
• Excellent written and verbal communication; stakeholder management.
• AI fluency to leverage AI for enhanced leverage without over-reliance.
• Experience in Sales, Sales Strategy, Business Operations, or Revenue Operations is a plus.

Responsibilities

• Partner with Enterprise, Mid-Market and BDR leadership to define segment strategy and execution plans.
• Translate goals into segment targets, operating plans, and KPIs.
• Own the forecast for your segments and provide a defensible quarterly view.
• Lead analyses on pipeline health, capacity planning, and headcount investment.
• Build financial and operating models to evaluate GTM decisions.
• Design territory coverage and quota mechanics to defend against reps and leadership.
• Run core cadences: weekly pipeline reviews, forecast calls, and QBRs.
• Create dashboards and reporting infrastructure for leadership visibility.
• Identify root causes of underperformance and scale successful approaches.
• Improve Salesforce and GTM stack for data integrity and efficiency.
• Project-manage cross-functional initiatives across Sales, Marketing, Partnerships, Engineering, Product, Finance, Recruiting, and Operations.
• Explore automations with Factory droids to speed reporting and deal support.
• Balance immediate problem-solving with building long-term GTM infrastructure.
• Present clear, structured recommendations to senior leadership.

Skills

Analytical skills

Ownership

Bias for action

Judgment

Ambiguity tolerance

Process thinking

Communication

AI fluency

Sales strategy experience

Tools

Excel/Sheets

Salesforce

SQL

BI tools

Job description

Factory, based in San Francisco, seeks a GTM Strategy & Operations Lead who will partner with sales leaders across AMER to translate company goals into segment targets and actionable plans. You will own forecasts, design territory coverage, and build the dashboards that track performance and pipeline health.

The role is founding-level within the GTM Strategy & Operations team, offering exposure to strategic decision-making, operating cadence, and cross-functional initiatives essential to a