Amenity Services Coordinator

The Building People; Washington (District of Columbia); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical & Rx

Dental

Vision

Flexible Spending Accounts

401(k) Retirement Plan

Life Insurance/AD&D

Long Term Disability and Short-Term

Paid Time Off

Holiday Pay

Job summary

The Building People, LLC, has a position open for a full-time Amenity Services Coordinator. The incumbent will be responsible for supporting the planning, integration, and customer coordination of services and amenities used by building occupants.

Responsibilities include evaluating amenity spaces, providing A/V and concierge support for conferences and events, coordinating use of shared spaces, and developing service descriptions and performance measures. A background check may be required.

Qualifications

• Four years of logistics, tenant services, concierge, A/V & technology, and workplace services support.

Responsibilities

• Evaluate amenity spaces by collecting requirements from owner and tenants and propose improvements for conference and meeting spaces, including audiovisual and tech enhancements.
• Provide audio/visual, technology and concierge support for conferences, meetings, events, and forums, coordinating services from multiple providers.
• Coordinate and schedule use of building amenities and shared spaces with other representatives or service providers.
• Oversee continual demand and capacity analysis for amenities.
• Develop service descriptions, procedures, and tenant guidance.
• Develop performance measures for amenity services.

Skills

Logistics coordination

Tenant services

A/V & technology support

Customer service

Tools

A/V systems

Job description

Please note that this position is for an upcoming position. We are, however, accepting applications for this anticipated need.

The Building People, LLC, has a position open for a full-time Amenity Services Coordinator. The incumbent will be responsible for supporting the planning, integration, and customer coordination of services and amenities used by building occupants.

Responsibilities

• Evaluating amenity spaces and services, collecting requirements from owner and tenants through a structured and collaborative process, and making recommendations for improving and optimizing shared conference and meeting spaces, including audio/visual and technology solution enhancements
• Providing audio/visual, technology and concierge support for conferences, meetings, events, and forums, integrating services from across multiple providers
• Coordinating and scheduling through other representatives and/or service providers the use of building amenities and shared spaces, including but limited to multiple shared conference rooms, the hearing room, and the auditorium.
• Overseeing continual demand and capacity analysis
• Developing service descriptions, procedures, and tenant guidance
• Developing performance measures for amenity services

Required Experience & Skills

• Four years of logistics, tenant services, concierge, a/v & technology, workplace services support.
• Experience coordinating multiple organizations and time-sensitive actions.
• Strong documentation and customer service skills.
• Salary offered will be commensurate with the candidate's experience, qualifications, and certifications.
• Our positions may require a background screening and clearance directly from the Government.
• Please note that telework arrangements are subject to change based on customer requirements.

Additional Information

• Medical & Rx
• Dental
• Vision
• Flexible Spending Accounts
• 401(k) Retirement Plan
• Life Insurance/AD&D
• Long Term Disability and Short-Term Disability
• Paid Time Off
• Holiday Pay

All positions require a background check after acceptance of our offer. The selected candidate will be eligible to begin employment before the background check has been finalized. However, continued employment will be contingent upon the results of your reference/background check from The Building People, LLC. Your position may require special credentialing, clearance, and access as a condition of employment. In the event the government or client does not sponsor or approve your clearance, it may result in termination of your employment.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [e-mail] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

For more information, view the EEO is the Law Poster and Pay Transparency Statement.