Amenities Manager

Associa; Kissimmee (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401k program

Wellness & development initiatives

Job summary

Associa is seeking an Amenities Manager in Kissimmee, FL to lead food, beverage, and amenity operations including Sundry Shop and Tiki Bar. You will hire, train, and supervise staff, develop SOPs, and manage pool rules and safety.

The role oversees inventory, budgeting, POS, and event coordination to deliver exceptional resident experiences. Ideal candidates bring 1–3 years in hospitality or F&B, possess Florida Food Manager and ServSafe certifications, and demonstrate strong communication and

Qualifications

• 1–3 years of hospitality/amenities or food & beverage operations.
• 1–3 years of management or supervisory experience.
• Florida Food Manager Certification and ServSafe Certification required.
• Strong communication, customer service, and organizational skills.
• Proficiency with Microsoft Office and Clover POS.

Responsibilities

• Lead and organize staff to foster a welcoming atmosphere for residents and guests.
• Oversee amenity operations, inventory, and compliance with health and safety standards.
• Manage budgeting, POS systems, and financial reporting for efficient operations.
• Collaborate with Events Committee to coordinate community events.

Skills

Communication skills

Customer service

Organizational skills

Team leadership

Education

Florida Food Manager Certification

ServSafe Certification

Microsoft Office

Tools

Clover POS

Microsoft Office

Job description

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Amenities Manager

Location: Kissimmee, FL

Company: Associa

Bring Your Leadership to Our Community!

Are you passionate about creating exceptional experiences? Associa Florida is looking for an Amenities Manager to lead food, beverage, and amenity operations—including our Sundry Shop, Tiki Bar, and event spaces. This is your chance to make a real impact by delivering top-notch service and unforgettable events for residents and guests.

What We Offer?

Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have been designated Great Place to Work for six consecutive years and many of our locations are awarded as Best and Brightest.

Work Schedule:

• Hours: 12 pm - 8 pm; however, hours may be altered by management or the Board due to planned events and/or coverage.
• Days: Wednesday - Sunday, with weekend coverage required.

How This Position Makes an Impact:

Lead & Organize:

• Hire, train, schedule, and supervise a team of staff who foster a welcoming atmosphere for residents and guests.
• Develop and maintain SOP’s for Sundry Shop, Tiki Bar, and other amenity areas.
• Management of the pool area and enforce rules and regulations within the area.

Manage Operations:

• Oversee inventory, ordering, and compliance for all amenity areas.
• Provide excellent customer service, address resident concerns, and ensure proper health and safety standards.

Drive Results:

• Handle budgeting, POS systems, and financial reporting to keep operations efficient.
• Ensure all financial transactions are recorded and reported in an accurate and timely manner.

Collaborate:

• Work closely with the Events Committee to maintain a vibrant events calendar.
• Ensure that all activities and events are posted and coordinated to be clearly communicated to the community and its residents.

Requirements

Position Requirements:

• 1–3 years of experience in hospitality, amenities, or food & beverage operations.
• 1–3 years of management or supervisory experience.
• Florida Food Manager Certification & ServSafe Certification (required).
• Strong communication, customer service, and organizational skills.
• Proficiency in Microsoft Office and POS systems (Clover preferred).

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.