Onsite Community Association Manager

Associa; Daytona Beach (FL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Disability insurance

Job summary

Associa is seeking an Onsite Community Association Manager (LCAM) for a beautiful Kissimmee, FL community. The role requires a valid Florida LCAM license and strong customer service, hospitality, and communication skills to manage multiple projects and partner with vendors and boards.

The candidate will attend board meetings at client associations, prepare disclosure packages and financial statements, and review monthly reports to ensure accurate summaries for the board.

Qualifications

• Valid Florida LCAM license.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Experience in community management, customer service, hospitality, or related field.
• Strong business communication (grammar, structure, punctuation, spelling).
• Proficient in customer service and conflict resolution.
• Able to work effectively with others in person and in group settings.
• Able to prioritize, manage time, and meet deadlines.

Responsibilities

• Liaise with the Association Board of Directors and homeowners as needed.
• Travel to client associations to attend board meetings, perform inspections, and attend events as required.
• Prepare annual disclosure packages, meeting notices, and financial statements for homeowners; handle bulk mailing within deadlines.
• Review monthly financial reports and present management summaries to the board.
• Provide recommendations to the Board and committees regarding major capital expenditures.

Skills

Customer service

Conflict resolution

Professional communication

Time management

Tools

Microsoft Office

Job description

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Associa is currently looking for a Community Association Manager (LCAM) to join our team at a beautiful community located in Kissimmee, FL. As an Onsite Community Association Manager, you will work closely with our clients and vendors, and partner with other Associa departments. To be successful in this role you will need great customer service skills and the ability to work on multiple projects.

What do we offer?

Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have been designated Great Place to Work for six consecutive years and many of our locations are awarded as Best and Brightest.

How will you make an impact?

The Onsite Community Association Manager (LCAM) helps the company grow by:

• Acting as or overseeing the primary liaison with the Association Board of Directors and homeowners as needed.
• Traveling to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed and per the management agreement.
• Preparing annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing of same within the time frames set by state statute or governing documents.
• Reviewing monthly financial reports and ensuring management summary is submitted to the association Board of Directors.
• Providing and/or overseeing recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.

Requirements

• Valid Florida Community Association Manager (LCAM) License
• Proficiency in Microsoft Office (word, excel, outlook)
• Experience in Community Management, customer service, hospitality or other related industry
• Proficiency in typical business correspondence (grammar, structure, punctuation, spelling, etc.).
• Proficient in Customer Service and conflict resolution
• Able to work effectively with others in person and in group setting
• Able to prioritize, manage time, and meet deadlines.
• Able to communicate effectively and professionally on phone, email, and in-person

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.