Ambulatory Surgery Center Operations Manager

SCA Health; New Albany (IN); On-site; USD 65,000 - 95,000; Full time

Job summary

SCA Health in New Albany, Indiana, part of Optum, is hiring for a senior Business Office Manager to oversee non-medical staff, HR procedures, payroll and operational workflows across ambulatory centers. The role requires strong medical terminology knowledge and experience in admissions, scheduling and insurance verification.

The position emphasizes ensuring efficient administrative processes, contract management with third-party payers and liaison with external vendors.

Qualifications

• Associate degree required; Bachelor's preferred.
• 5 years of experience in a medically-related environment; surgery center experience a plus.
• Supervisor of non-medical staff required.
• Medical terminology knowledge required.
• Experience with patient admissions, scheduling, and medical office operations.
• Understanding of insurance processes, including verification.
• Proficient with Excel, Word, and medical billing software.
• Experience with SharePoint and SurveyMonkey is a plus.
• Strong communication and phone etiquette.

Responsibilities

• Coordinate the Business Office team and functions to ensure our operations run smoothly and efficiently.
• Direct supervision of non-medical personnel, including orientation, ongoing coaching and annual evaluations.
• Oversee human resources procedures.
• Act as backup to all business office teammates.
• Ensure administrative and accounting procedures are carried out timely and accurately and monitor reports.
• Manage office supplies and equipment; main contact for building maintenance items.
• Liaise with billing company, building maintenance and housekeeping, including contract evaluation and negotiations.
• Responsible for timely and accurate payroll and forwarding to corporate for processing.
• Work closely with Clinical Director to improve overall operation flow and report activities to the Administrator.
• Promote the utilization of the Surgery Center.
• Interpret and implement contracts with third-party payers.
• Answer telephones as needed.
• Demonstrate competency in job tasks and operating equipment annually.
• Perform other miscellaneous administrative duties as needed.

Skills

Medical terminology

Communication skills

Phone etiquette

Patient admissions experience

Scheduling experience

Insurance verification

Office operations knowledge

Team supervision

Education

Associate degree

Bachelor's degree

High School Diploma/GED

Tools

Excel

Word

Medical Billing Software

SharePoint

SurveyMonkey

Job description

SCA Health in New Albany, Indiana, part of Optum, is hiring for a senior Business Office Manager to oversee non-medical staff, HR procedures, payroll and operational workflows across ambulatory centers. The role requires strong medical terminology knowledge and experience in admissions, scheduling and insurance verification.

The position emphasizes ensuring efficient administrative processes, contract management with third-party payers and liaison with external vendors.