Ambulatory Services Rep II - Patient Care & Admin Expert

Optum; Houston (TX); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Benefits package

Equity stock purchase

Job summary

Kelsey-Seybold Clinic Downtown is hiring an Ambulatory Services Rep II. This role supports financial review, patient service, PBX operations, and appointments/medical records clerical duties at the downtown clinic.

The position requires strong English communication, EMR experience, and solid MS Office skills, with pay ranging hourly and benefits eligibility as part of a large health system.

Qualifications

• High School diploma or GED.
• 2+ years medical office experience including face-to-face customer service, cash handling, patient registration, appointment scheduling, medical billing, and multi-line phone system experience; OR 1+ year KSC experience as an Ambulatory Service Representative II.
• EMR experience.
• Familiarity with medical terminology.
• Fluent in English, verbal and written.
• Proven solid computer skills with MS Office and web/Internet.
• Proven excellent customer service skills in person and over the telephone.

Responsibilities

• Perform detailed duties of a financial reviewer, patient service representative, PBX operator, appointments clerk and/or medical records clerk.
• Support site manager with duties as assigned.

Skills

Medical office experience

EMR experience

English fluency

Microsoft Office

Customer service

Medical terminology

Multi-line phone system

Education

High School diploma or GED

Tools

Epic

Job description

Kelsey-Seybold Clinic Downtown is hiring an Ambulatory Services Rep II. This role supports financial review, patient service, PBX operations, and appointments/medical records clerical duties at the downtown clinic.

The position requires strong English communication, EMR experience, and solid MS Office skills, with pay ranging hourly and benefits eligibility as part of a large health system.