Ambulatory Services Coordinator – Outpatient Genetics Clinic

Texas Children's Hospital; Houston (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Texas Children's Hospital is seeking an Ambulatory Services Representative II for the Outpatient Genetics Administration Clinic. The role involves delivering first-line customer service to patients, providers, and staff for both virtual and in-person ambulatory clinics.

You will register patients, verify information, coordinate appointments, and assist with insurance benefits and authorizations while supporting efficient patient flow.

Qualifications

• High school diploma or GED required.
• 2 years of customer service experience OR 2 years of clerical, medical office, or business experience in a healthcare environment required.

Responsibilities

• Register patients and verify demographics; ensure forms are complete.
• Orient patients to virtual visits and set up technology as needed.
• Communicate with patients and staff about arrivals, delays, and appointments.
• Schedule and confirm appointments; coordinate referrals and rescheduling.

Skills

Customer service

Education

High school diploma or GED

Job description

Texas Children's Hospital is seeking an Ambulatory Services Representative II for the Outpatient Genetics Administration Clinic. The role involves delivering first-line customer service to patients, providers, and staff for both virtual and in-person ambulatory clinics.

You will register patients, verify information, coordinate appointments, and assist with insurance benefits and authorizations while supporting efficient patient flow.