Ambulatory & Revenue Operations Lead

Alameda Health System; Oakland (CA); On-site; USD 83,000 - 138,000; Full time

Job summary

Alameda Health System in Oakland, CA seeks a Manager, Ambulatory & Revenue Operations to lead access and revenue operations across ambulatory clinics. You will oversee scheduling, registration, and referral coordination while driving performance and quality improvements across multiple sites.

The role reports to Finance and requires a strong background in ambulatory access, revenue cycle operations, and staff leadership.

Qualifications

• Bachelor's Degree in a relevant field from an accredited college or university.
• Five years of progressively responsible management experience in a health-system based environment, including oversight of registration, referrals, access or revenue cycle areas.
• Experience with ambulatory access and revenue cycle operations is preferred.

Responsibilities

• Oversee access and revenue operations for scheduling, registration, and referral coordination at multiple ambulatory sites.
• Lead performance improvement initiatives and establish performance goals tied to patient access and financial outcomes.
• Develop and implement staff training resources for Medi-Cal and other financial assistance programs.
• Monitor and improve data reporting, system integration, and communication between facilities and clinical services.
• Supervise staff, provide performance feedback, and ensure standardization of registration processes.

Skills

Staff management

Data analysis

Process improvement

Collaboration

Education

Bachelor's degree in a relevant field

Job description

Alameda Health System in Oakland, CA seeks a Manager, Ambulatory & Revenue Operations to lead access and revenue operations across ambulatory clinics. You will oversee scheduling, registration, and referral coordination while driving performance and quality improvements across multiple sites.

The role reports to Finance and requires a strong background in ambulatory access, revenue cycle operations, and staff leadership.