Ambulatory Referrals & Patient Access Specialist

Sky Lakes Medical Center; Klamath Falls (OR); On-site; USD 26,000 - 39,000; Full time

Job summary

Sky Lakes Medical Center in Klamath Falls, OR is seeking a clerical professional to support referral and patient information workflows on-site. You will handle demographics, insurance data, referrals, and prior authorizations with a focus on accuracy and timeliness.

The role requires strong Microsoft Word, Excel and Outlook skills, a commitment to confidentiality, and the ability to work efficiently in a fast-paced environment.

Qualifications

• Ability to sit/stand, walk and lift up to 10 pounds; comfortable with a computer.
• Fluent in clear, professional communication and attention to detail.
• Proficiency with Word, Excel and Outlook; able to learn job-related software.

Responsibilities

• Prioritize referrals by urgency and respond promptly.
• Ensure demographic, insurance information and clinical data are sent to providers.
• Contact insurance for prior authorization and present required information.
• Research and locate out-of-area specialists as needed for referrals.
• Maintain confidentiality according to policy and regulations.
• Communicate clearly with patients and team members; adapt to office needs.

Skills

Communication

Teamwork

Word

Excel

Outlook

Office software

Tools

Word

Excel

Outlook

Job-related software

Job description

Sky Lakes Medical Center in Klamath Falls, OR is seeking a clerical professional to support referral and patient information workflows on-site. You will handle demographics, insurance data, referrals, and prior authorizations with a focus on accuracy and timeliness.

The role requires strong Microsoft Word, Excel and Outlook skills, a commitment to confidentiality, and the ability to work efficiently in a fast-paced environment.