Ambulatory Reception Scheduler Coordinator

HealthPartners; Saint Paul (MN); On-site; USD 28,000 - 41,000; Part time

Benefits offered by this job

Health insurance

401k with match

Disability insurance

Tuition reimbursement

Educational reimbursement

Onsite clinic

Onsite fitness center

Job summary

HealthPartners in Saint Paul, MN is seeking a Radiology Ambulatory Reception Coordinator to deliver exceptional patient and visitor service as the first point of contact in Radiology. The role schedules radiology appointments, verifies insurance, and handles clerical tasks including patient record preparation, acting as a liaison among staff, patients, families, and care teams.

The position is per diem evenings and overnights, 0.8 FTE, with a salary range of $20.13–$30.19 per hour and eligible

Qualifications

• Require clerical, scheduling and/or customer service experience.
• Experience with scheduling radiology appointments preferred (CT, Ultrasound, DEXA, General Diagnostics).
• Epic EMR experience preferred; ambulatory care setting experience beneficial.

Responsibilities

• Greet patients and visitors as the first point of contact.
• Schedule radiology appointments and verify patient insurance.
• Maintain patient records and support staff with hospital protocols.

Skills

Clerical experience

Scheduling

Customer service

Education

Healthcare field degree

Tools

Epic EMR

Job description

The Radiology Ambulatory Reception Coordinator provides exceptional customer service to patients and visitors as the first point of contact in the Radiology Department. This position schedules appointments and verifies insurance for all radiology patients and performs clerical and receptionist functions in the Radiology Department, including preparation and maintenance of patient records, and serving as a resource to medical staff regarding hospital protocols. This role is the link between staff, patients, families, and care providers, and between the unit and other hospital departments.

Work Schedule:

• Per diem for evening and overnights. Shifts are 130p-10p & 930p-6a weekly.

Required Qualifications:

• One year of clerical, scheduling, and/or customer service experience.

Preferred Qualifications:

• Degree in a healthcare field.
• Experience scheduling radiologic appointments for various modalities including CT, Ultrasound, DEXA, and General Diagnostics.
• Previous experience in an ambulatory care setting.
• One year of Epic electronic medical record system experience.

Additional Information:

This is a non-union 0.8 FTE (64 hours per pay period) evening/night shift position located in Saint Paul, MN. The full salary range for this position is $20.13-$30.19 per hour, based on experience and internal equity. This position is non-exempt under the Fair Labor Standards Act, and is eligible for benefits.

• medical and dental insurance (which begin on the first day of the month following start)
• 401k with match
• disability insurance
• fertility benefits
• tuition reimbursement
• educational reimbursement toward continuing education
• qualified non-profit employer under the federal Public Service Loan Forgiveness program
• onsite employee fitness center
• onsite employee clinic
• Center for Employee Resilience that provides support and evidence-based practices to bring relief and build resiliency
• Regions is also proud to be a Beyond the Yellow Ribbon Company