Radiology Ambulatory Reception Coordinator

HealthPartners; Saint Paul (MN); On-site; USD 28,000 - 42,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

401k with match

Disability insurance

Tuition reimbursement

Educational reimbursement

Onsite fitness center

Onsite employee clinic

Job summary

HealthPartners is seeking a Radiology Ambulatory Reception Coordinator in Saint Paul, MN. You will be the first contact for patients, schedule radiology appointments, verify insurance, and manage clerical tasks. This role links staff, patients, families, and care providers, ensuring smooth operations in Radiology.

The position is 0.8 FTE with evening/night hours, offering benefits and a path to professional growth within a respected non-profit health system.

Qualifications

• 1 year of clerical, scheduling, or customer service experience.
• Experience scheduling radiology appointments for multiple modalities.
• Epic EMR experience preferred.

Responsibilities

• Greet patients and visitors as first point of contact in Radiology.
• Schedule appointments and verify insurance for radiology patients.
• Maintain patient records and assist staff with hospital protocols.
• Serve as liaison between staff, patients, families and care providers.

Skills

Clerical experience

Scheduling experience

Customer service

Education

Healthcare field degree

Tools

Epic EMR

Job description

The Radiology Ambulatory Reception Coordinator provides exceptional customer service to patients and visitors as the first point of contact in the Radiology Department. This position schedules appointments and verifies insurance for all radiology patients, and performs clerical and receptionist functions in the Radiology Department, including preparation and maintenance of patient records, and serving as a resource to medical staff regarding hospital protocols. This role is the link between staff, patients, families, and care providers, and between the unit and other hospital departments.

Work Schedule:

• Week 1: Sunday 1:30 p.m.-5:45 a.m., Monday 1:30 p.m.-5:45 a.m., Tuesday 9:30 p.m.-6:00 a.m.
• Week 2: Sunday 9:30 p.m.-6:00 a.m., Monday 1:30 p.m.-6:00 a.m.

Required Qualifications:

• One year of clerical, scheduling, and/or customer service experience.

Preferred Qualifications:

• Degree in a healthcare field.
• Experience scheduling radiologic appointments for various modalities including CT, Ultrasound, DEXA, and General Diagnostics.
• Previous experience in an ambulatory care setting.
• One year of Epic electronic medical record system experience.

Additional Information:

This is a non-union 0.8 FTE (64 hours per pay period) evening/night shift position located in Saint Paul, MN. The full salary range for this position is $20.13-$30.19 per hour, based on experience and internal equity. This position is non-exempt under the Fair Labor Standards Act, and is eligible for benefits. Our benefits include medical and dental insurance (which begin on the first day of the month following start), 401k with match, disability insurance, fertility benefits, tuition reimbursement, educational reimbursement toward continuing education, and we are a qualified non-profit employer under the federal Public Service Loan Forgiveness program. We offer an onsite employee fitness center and an onsite employee clinic to make it more convenient for our staff to get the care they need. We also have a Center for Employee Resilience that provides support and evidence-based practices to bring relief and build resiliency. Regions is also proud to be a Beyond the Yellow Ribbon Company.