Ambulatory Practice Manager - Patient Experience & Operations

Silicon Valley Medical Development; Mountain View (CA); On-site; USD 107,000 - 146,000; Full time

Job summary

El Camino Health Medical Network in Mountain View, CA, is seeking a Practice Manager to oversee day-to-day operations across our outpatient clinics in Santa Clara County. The role partners with providers and staff to deliver efficient operations and an exceptional patient experience, with accountability for budgets, patient satisfaction, and staff engagement initiatives.

Candidates should have leadership experience in ambulatory care, a health-related bachelor’s degree, CPR certification, and

Qualifications

• Bachelor’s degree in a health-related field.
• 2+ years in ambulatory care/outpatient leadership with demonstrated management skills.
• Current CPR Certification.
• Experience with EMR systems Allscripts & Epic.
• Ability to type at least 40 WPM.
• Strong verbal and written communication and active listening.
• Solid patient/guest relations with professional, courteous communication.
• Ability to perform basic math.
• Excellent attention to detail.
• Ability to organize and prioritize tasks to maintain workflow.
• Team player who is flexible and willing to assist others.

Responsibilities

• Manage day-to-day practice operations and supervise clinical and support staff.
• Collaborate with providers to ensure efficient operations and exceptional patient experience.
• Develop and be accountable for action plans to achieve goals in budget, patient satisfaction, and engagement.
• Initiate and execute performance improvement plans.

Skills

Leadership

Communication

Attention to detail

Organization

Teamwork

Math

Education

Bachelor’s degree in a health-related field

Tools

Allscripts

Epic

Job description

El Camino Health Medical Network in Mountain View, CA, is seeking a Practice Manager to oversee day-to-day operations across our outpatient clinics in Santa Clara County. The role partners with providers and staff to deliver efficient operations and an exceptional patient experience, with accountability for budgets, patient satisfaction, and staff engagement initiatives.

Candidates should have leadership experience in ambulatory care, a health-related bachelor’s degree, CPR certification, and