Practice Manager

El Camino Health Medical Network; Mountain View (CA); On-site; USD 107,000 - 146,000; Full time

Job summary

El Camino Health Medical Network is seeking a talented Practice Manager to lead outpatient operations at our Santa Clara County sites in Mountain View. This full-time role oversees clinical and support staff, partners with providers to ensure efficient workflows, and focuses on delivering an exceptional patient experience.

The Practice Manager develops and executes action plans to achieve goals in areas such as budget, patient satisfaction, employee and physician engagement, and performance

Qualifications

• Bachelor’s degree in a health-related field.
• Minimum 2 years in ambulatory care/outpatient leadership with demonstrated management skills.
• Current CPR certification.
• Experience using EMR systems Allscripts and Epic.
• Typing speed of at least 40 WPM.
• Strong communication and active listening skills.
• Excellent patient/guest relations and professional demeanor.
• Ability to perform basic math and attention to detail.
• Organizational skills to prioritize tasks and meet deadlines.
• Team player who is flexible and cooperative.

Responsibilities

• Manage day-to-day practice operations and supervise clinical and support staff.
• Collaborate with providers to ensure efficient operations and exceptional patient experience.
• Develop and achieve action plans to meet goals in budget, patient satisfaction, and staff/physician engagement.
• Initiate and execute performance improvement actions.

Skills

Communication

Staff supervision

Time management

Teamwork

Typing 40 WPM

Patient relations

Education

Bachelor's degree

Tools

Allscripts

Epic

Job description

El Camino Health Medical Network is currently seeking a talented Practice Manager to join our growing team!

Salary: $107,348-$146,000 (Exempt)

Location: Mountain View, CA

Schedule: Monday-Friday

El Camino Health Medical Network is recruiting full-time Practice Managers for our El Camino Health Primary Care and Multi-Specialty Care outpatient practices located in Santa Clara County.

The Practice Manager is responsible for managing day-to-day practice operations, and supervising clinical and support staff (i.e., Medical Assistants, Patient Services Representatives, etc.). He/she will collaborate and work in partnership with providers to ensure efficient practice operations and the delivery of an exceptional patient experience.

The Practice Manager is also responsible for developing and being accountable for achieving action plans to accomplish goals in areas managed (i.e., budget management, patient satisfaction, employee and physician/provider engagement), and initiating and executing performance improvement action plans.

Requirements

• Bachelor’s degree in a health-related field
• A minimum 2 years of experience in an ambulatory care/outpatient leadership role and demonstrated management skills
• Current CPR Certification
• Experience working with an EMR (Allscripts & Epic)
• Ability to accurately type a minimum of 40 WPM
• Strong verbal and written communications, and active listening skills
• Solid patient/guest relations skills with the ability to communicate in a professional, courteous and efficient manner
• Ability to perform basic math
• Excellent attention to detail
• Ability to effectively organize and prioritize task in order to complete assignments within the time allotted to maintain standard workflow
• Ability to work effectively as a team member who is flexible, cooperative and willing to assist others