Ambulatory Practice Manager—Operations Leader

El Camino Health Medical Network; San Jose (CA); On-site; USD 107,000 - 146,000; Full time

Job summary

El Camino Health Medical Network is seeking a Practice Manager for its Santa Clara County outpatient practices. The role oversees day-to-day operations, supervises clinical and administrative staff, and partners with providers to ensure efficient workflows and exceptional patient experiences.

The position supports budget management, quality and performance improvement, and collaboration with IT on Epic EMR go-lives.

Qualifications

• Bachelor’s degree in healthcare administration, Business Administration, Public Health, Nursing, or related field required (or equivalent combination of education and experience)
• Current CPR/BLS Certification – American Heart Association or American Red Cross
• 3–5 years of healthcare operations experience, preferably in a clinic or ambulatory setting
• 2+ years of leadership/supervisory experience

Responsibilities

• Oversee day-to-day operations of assigned medical practice(s).
• Supervise, mentor, and support staff to ensure optimal patient care and high performance.
• Manage budgets and monitor expenses as part of P&L responsibility.
• Respond to patient concerns and drive service improvements.
• Partner with Human Resources on employee relations and policy implementation.
• Support implementation of Lean practices and Epic EMR workflows.

Skills

Leadership

Operations management

Budgeting / P&L

HIPAA compliance

Education

Bachelor’s degree in healthcare administration / related field

Job description

El Camino Health Medical Network is seeking a Practice Manager for its Santa Clara County outpatient practices. The role oversees day-to-day operations, supervises clinical and administrative staff, and partners with providers to ensure efficient workflows and exceptional patient experiences.

The position supports budget management, quality and performance improvement, and collaboration with IT on Epic EMR go-lives.