Ambulatory Population Health Coordinator - Hybrid

Astrana Health, Inc.; California; Hybrid; USD 26,000 - 30,000; Full time

Job summary

Astrana Health, Inc. is seeking a highly motivated Population Health Coordinator - Ambulatory Care to support member and provider outreach and care coordination.

This role reports to a Supervisor - ACM and aims to scale operations within the population health program. The position requires experience with SNP Case Management, proficiency in MS Office, and the ability to communicate in Mandarin or Cantonese.

Qualifications

• High school diploma or GED required.
• Experience with SNP Case Management is a plus.
• Experience using Microsoft Word, Excel and Outlook.

Responsibilities

• Outreach to members/providers via phone or written communication.
• Assist ACM nurses with member assessment and communication (eligibility, records, care activities).
• Attend health plan meetings and trainings; support audit preparation.
• Ensure efficient use of resources and achieve performance benchmarks.
• Provide mentorship to ACM Coordinators and lead delegated projects.
• Assist in developing training for new ACM coordinators.
• Perform other duties as assigned.

Skills

MS Office proficiency

Mandarin or Cantonese

Education

High school diploma or GED

Tools

Word

Excel

Outlook

Job description

Astrana Health, Inc. is seeking a highly motivated Population Health Coordinator - Ambulatory Care to support member and provider outreach and care coordination.

This role reports to a Supervisor - ACM and aims to scale operations within the population health program. The position requires experience with SNP Case Management, proficiency in MS Office, and the ability to communicate in Mandarin or Cantonese.