Ambulatory Pharmacy Tech - Patient Outreach & Access (FT)

ADP, Inc.; Fayetteville (AR); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health, Vision, Dental and Life Insur

403(b) Retirement plan (automatic 5%)

Paid Time Off and Holidays

Employee Discounts for Care

Job summary

Community Clinic in Fayetteville, AR is seeking an Ambulatory Pharmacy Technician to support primary & specialty care ambulatory services. This full-time, in-person role collaborates with pharmacists and clinical teams to assist with patient outreach, medication access coordination, MTM preparation, and care coordination activities.

Responsibilities include reviewing patient lists and dashboards, notifying patients about enrollment and scheduling, gathering medication histories, and

Qualifications

• High School diploma or GED required.
• RPhT, CPhT, CMA, or RMA required.
• 1-3 years of related work experience in pharmacy, ambulatory clinic operations, medication access, population health, managed care, or specialty pharmacy.

Responsibilities

• Works collaboratively with ambulatory care pharmacists, clinic teams, providers, and other stakeholders to support pharmacy-led patient care and care coordination across multi-site specialty programs.
• Reviews patient lists, dashboards, and reports to identify patients eligible for pharmacy outreach, adherence support, medication access assistance, population health interventions, or pharmacist follow-up.
• Performs direct patient outreach to support program enrollment, pharmacist appointment scheduling, annual medication access check-ins, and resolution of non-clinical barriers to care.
• Assists ambulatory care pharmacists with medication management support workflows, including gathering medication histories and escalating clinical concerns to the pharmacist.
• Supports medication access navigation by identifying affordability or coverage barriers and coordinating next steps with the team.
• Answers, triages, and routes patient or clinic inquiries related to ambulatory pharmacy services and follow-up needs.
• Maintains program trackers, dashboards, and key performance indicators to monitor outreach and program goals.

Skills

Attention to Detail

Communication

Organization

Technology and Data Skills

Education

High School diploma or GED

RPhT, CPhT, CMA, or RMA

Job description

Community Clinic in Fayetteville, AR is seeking an Ambulatory Pharmacy Technician to support primary & specialty care ambulatory services. This full-time, in-person role collaborates with pharmacists and clinical teams to assist with patient outreach, medication access coordination, MTM preparation, and care coordination activities.

Responsibilities include reviewing patient lists and dashboards, notifying patients about enrollment and scheduling, gathering medication histories, and