Ambulatory Pharmacy Tech – Patient Outreach & Access

ADP, Inc.; Rogers (AR); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health, Vision, Dental and Life Insur.

403(b) Retirement plan

Paid Time Off and Holidays

Employee Discounts for Care

Job summary

Community Clinic is seeking an Ambulatory Pharmacy Technician to join our Primary & Specialty Care Clinic in Rogers, AR. The role supports ambulatory pharmacy services by coordinating patient outreach, medication access, pre/post-visit tasks, and MTM-related activities.

It is a full-time, in-person position with a Monday–Friday 8:00 AM–5:00 PM schedule. The ideal candidate will work closely with ambulatory care pharmacists and clinic teams to identify eligible patients, perform outreach, collect

Qualifications

• Clear communication with patients and teams.
• Accurate medication history documentation and tracker entries.
• Ability to recognize when pharmacist input is needed and escalate appropriately.
• Proficient with EHRs, reports, and spreadsheets; quick to learn new tools.

Responsibilities

• Collaborate with ambulatory care pharmacists and clinic teams to support patient care.
• Review patient lists and dashboards to identify outreach and adherence opportunities.
• Perform direct patient outreach for program enrollment and scheduling.
• Support medication management workflows, including MTM visit prep and adherence barriers.
• Assist with medication access navigation and patient assistance documentation.
• Answer and triage patient inquiries related to ambulatory pharmacy services.
• Maintain program trackers, dashboards, and KPIs to monitor outreach and goals.
• Escalate concerns to pharmacists promptly.
• Maintain patient confidentiality per HIPAA and privacy policies.

Skills

Communication

Attention to Detail

Sound Judgment

Organization

Technology and Data Skills

Education

High School diploma or GED

RPhT, CPhT, CMA, or RMA

Tools

eCW

Job description

Community Clinic is seeking an Ambulatory Pharmacy Technician to join our Primary & Specialty Care Clinic in Rogers, AR. The role supports ambulatory pharmacy services by coordinating patient outreach, medication access, pre/post-visit tasks, and MTM-related activities.

It is a full-time, in-person position with a Monday–Friday 8:00 AM–5:00 PM schedule. The ideal candidate will work closely with ambulatory care pharmacists and clinic teams to identify eligible patients, perform outreach, collect