Ambulatory Pharmacy Tech: Outreach & Care Coordination

Community Clinic; Fayetteville (AR); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health, Vision, Dental and Life Ins

403(b) Retirement plan

Paid Time Off and Holidays

Employee Discounts for Care

Job summary

Community Clinic in Fayetteville, AR, seeks an Ambulatory Pharmacy Technician to support ambulatory pharmacy services within our Primary & Specialty Care Clinic. You will work closely with clinical pharmacists and care teams to assist with patient outreach, medication access coordination, and MTM-related tasks.

The role is full-time, in-person, Monday–Friday 8:00 AM – 5:00 PM, with a focus on medication history, adherence initiatives, program operations, and care coordination across multi-site

Qualifications

• High School diploma or GED required.
• 1-3 years of related work experience in pharmacy or ambulatory clinic operations.
• RPhT, CPhT, CMA, or RMA required.

Responsibilities

• Collaborate with ambulatory care pharmacists and clinic teams to support pharmacy-led patient care and care coordination.
• Review patient lists and reports to identify eligible patients for outreach and adherence support.
• Perform direct patient outreach to schedule pharmacist appointments and support enrollment in programs.
• Assist with medication history collection and MTM visit preparation.
• Support medication access navigation and patient assistance documentation.
• Handle inquiries related to ambulatory pharmacy services, scheduling, and follow-up needs.
• Maintain program trackers, dashboards, and reports to monitor outreach and goals.
• Escalate medication-related concerns to the pharmacist promptly.
• Maintain patient confidentiality per HIPAA and clinic policies.

Skills

Communication skills

Attention to detail

Organization

Technology literacy

HIPAA compliance

Education

High School diploma or GED

Pharmacy technician certification (CPhT, CMA, or RMA)

Tools

eCW (eClinicalWorks)

Job description

Community Clinic in Fayetteville, AR, seeks an Ambulatory Pharmacy Technician to support ambulatory pharmacy services within our Primary & Specialty Care Clinic. You will work closely with clinical pharmacists and care teams to assist with patient outreach, medication access coordination, and MTM-related tasks.

The role is full-time, in-person, Monday–Friday 8:00 AM – 5:00 PM, with a focus on medication history, adherence initiatives, program operations, and care coordination across multi-site