Ambulatory Pharmacy Tech — Anticoagulation Clinic, Day Shift

Trinity Health MI; Muskegon (MI); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Comprehensive benefits package

PTO

403(b) retirement plan

Lifestyle and well-being programs

Job summary

Trinity Health MI in Muskegon, Michigan is seeking an Ambulatory Pharmacy Technician to join our team supporting an anticoagulation clinic. The role includes triaging calls, scheduling appointments, processing referrals, and maintaining patient records under pharmacist supervision.

The ideal candidate will have a high school diploma or equivalent, MI LPhT and national CPhT or eligibility within six months, and at least three years of pharmacy experience.

Qualifications

• Minimum high school education or equivalent.
• Preferred completion of an ASHP/ACPE-accredited pharmacy technician training program.
• Licensed Pharmacy Technician in Michigan and nationally certified, or eligible to obtain certification within six months.
• Minimum of three years of pharmacy work experience.
• Preferred experience in multiple healthcare settings and with multidisciplinary teams.
• Strong communication, organizational, and customer service skills.

Responsibilities

• Triages patient phone calls and directs requests to the appropriate care team member.
• Coordinates patient scheduling, rescheduling, and follow-up appointments.
• Processes and tracks patient referrals to support timely access to care.
• Maintains accurate and up-to-date patient documentation within the EMR.
• Supports pharmacist-managed anticoagulation services and other ambulatory programs.
• Performs patient outreach and assists with care coordination.
• Monitors work queues and communicates with pharmacists, providers, and staff.

Skills

Communication

Organizational skills

Customer service

Team collaboration

Attention to detail

Education

High school education or equivalent

ASHP/ACPE-accredited pharmacy technician training program

Job description

Trinity Health MI in Muskegon, Michigan is seeking an Ambulatory Pharmacy Technician to join our team supporting an anticoagulation clinic. The role includes triaging calls, scheduling appointments, processing referrals, and maintaining patient records under pharmacist supervision.

The ideal candidate will have a high school diploma or equivalent, MI LPhT and national CPhT or eligibility within six months, and at least three years of pharmacy experience.